Auto Parts Specialist – Bilingual & Growth

O'Reilly Automotive; Vernon (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Vernon, AL to deliver high-level service to retail and installer customers. You will assist customers in selecting merchandise, support store management, and handle transactions accurately.

Bilingual candidates encouraged to apply. The role involves some in-store services and potential vehicle-related tasks after training and policy compliance.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers promptly and assist with merchandise selection.
• Support managers and installers in servicing professional customers as needed.
• Operate cash drawer, accept payments, and secure cash handling.
• Process exchanges and returns per company policy.
• Address and resolve customer complaints in a friendly manner.
• Assist with daily store operations, stock, and planogram updates.

Skills

Quickly match alphanumeric sequences

Provide outstanding customer service

Multitask in-store and over the phone

Education

ASE certification

Tools

Weatherly index system

Automotive parts cataloging

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Vernon, AL to deliver high-level service to retail and installer customers. You will assist customers in selecting merchandise, support store management, and handle transactions accurately.

Bilingual candidates encouraged to apply. The role involves some in-store services and potential vehicle-related tasks after training and policy compliance.