Auto Parts Specialist — Bilingual Customer Service

O’Reilly Auto Parts; Springdale (OH); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

401k Starting Day One

Stock Purchase Plan

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist in Springdale, OH. The role emphasizes high-level customer service for retail and installer customers, with support to store management on daily tasks.

Qualified candidates are encouraged to apply, with bilingual abilities valued. The position offers hourly compensation with potential premiums and comprehensive benefits as outlined in the total package.

Qualifications

• Must be able to quickly match alphanumeric sequences.
• Must provide outstanding, friendly and professional customer service.
• Able to multitask, handling in-store and phone interactions simultaneously.

Responsibilities

• Greet customers in a friendly manner and assist with parts selection.
• Assist managers and installer service staff with professional customers as needed.
• Process exchanges/returns for credit per policy and maintain accuracy of cash drawer.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O’Reilly Auto Parts is seeking a Parts Specialist in Springdale, OH. The role emphasizes high-level customer service for retail and installer customers, with support to store management on daily tasks.

Qualified candidates are encouraged to apply, with bilingual abilities valued. The position offers hourly compensation with potential premiums and comprehensive benefits as outlined in the total package.