Auto Parts Service Specialist & Delivery Lead

O'Reilly Auto Enterprises, LLC; Berlin (VT); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Stock Purchase Plan

Paid Time Off

Tuition Assistance

Career Growth

Job summary

O’Reilly Auto Parts is seeking an Installer Service Specialist to support professional customers at the installer counter and oversee delivery staff to ensure accurate, timely order fulfillment. The role emphasizes strong mechanical knowledge and customer service for continuous sales growth.

Primary duties include taking orders by phone and online, coordinating parts picking and delivery, and ensuring vehicle maintenance and inspections are completed. ASE certification is preferred.

Qualifications

• Strong background in mechanics.
• Above average communication skills.

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take orders over phone and online, invoice, direct parts picking and delivery.
• Ensure delivery vehicles are serviced and maintained to standards.
• Verify warranties and cores are billed before customers leave.
• Assist on front and retail counters as needed.

Skills

Mechanics

Communication

Education

ASE Certification

Job description

O’Reilly Auto Parts is seeking an Installer Service Specialist to support professional customers at the installer counter and oversee delivery staff to ensure accurate, timely order fulfillment. The role emphasizes strong mechanical knowledge and customer service for continuous sales growth.

Primary duties include taking orders by phone and online, coordinating parts picking and delivery, and ensuring vehicle maintenance and inspections are completed. ASE certification is preferred.