Auto Parts Retail Supervisor & Customer Experience Lead

Radius Recycling, Inc.; Richmond (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

Radius Recycling Industries, Inc. is seeking a Retail Sales Supervisor to lead daily store operations, coach the team, and uphold high in-store technical and service standards for automotive parts.

The role emphasizes safety, team development, and data-driven sales execution, with a focus on delivering outstanding customer experiences and achieving store performance goals.

This position requires flexible hours, strong communication, and hands-on leadership in a fast-paced salvage-yard environment.

Qualifications

• Experience managing customers directly and supervising employees.
• Experience handling customer payments across multiple payment methods.
• Proficiency in Microsoft Office Suite and email applications.
• Ability to work a flexible retail schedule including weekends and holidays.
• Ability to read, write, and communicate clearly in English.

Responsibilities

• Ensure safety and environmental standards are followed by the entire team.
• Maintain 85% sales floor presence and lead customer service initiatives.
• Recruit, train, and schedule sales personnel; coach performance.
• Ensure cash handling accuracy and proper register procedures.
• Oversee daily store operations and drive compliance with policies.
• Prepare and review sales and performance reports.
• Communicate clear shift expectations and delegate tasks effectively.
• Lead issue resolution and escalate when needed.

Skills

Customer service leadership

MS Office & Email

English proficiency

Team leadership

Flexibility in schedule

Job description

Radius Recycling Industries, Inc. is seeking a Retail Sales Supervisor to lead daily store operations, coach the team, and uphold high in-store technical and service standards for automotive parts.

The role emphasizes safety, team development, and data-driven sales execution, with a focus on delivering outstanding customer experiences and achieving store performance goals.

This position requires flexible hours, strong communication, and hands-on leadership in a fast-paced salvage-yard environment.