Auto Parts Retail Service Specialist

Coulter Services; Pell City (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

Coulter Services is seeking a Retail Service Specialist to deliver outstanding customer service and support daily store operations. You will assist customers with parts lookup, product selection, and basic automotive questions while maintaining shelves, cleanliness, and safety.

You will process sales and returns and handle cash in line with company policies. The role emphasizes teamwork, policy adherence, and a positive customer experience on the retail floor.

Qualifications

• Strong customer service focus
• Attention to detail for transactions and inventory appearance
• Basic automotive knowledge (or willingness to learn)
• Ability to follow policies and maintain a safe, organized retail floor

Responsibilities

• Assist customers with parts lookup, product selection, and basic automotive questions.
• Maintain store standards: stock shelves, merchandise organized, and ensure the store is clean and safe.
• Process sales and returns accurately.
• Handle cash transactions responsibly and follow established company policies.
• Work collaboratively in a team-oriented environment and contribute to a positive customer experience.

Skills

Customer service

Attention to detail

Basic automotive knowledge

Policy compliance

Teamwork

Job description

Coulter Services is seeking a Retail Service Specialist to deliver outstanding customer service and support daily store operations. You will assist customers with parts lookup, product selection, and basic automotive questions while maintaining shelves, cleanliness, and safety.

You will process sales and returns and handle cash in line with company policies. The role emphasizes teamwork, policy adherence, and a positive customer experience on the retail floor.