Auto Parts Pro & DIY Service Expert

Advance Auto Parts Inc.; Michigan; On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Professional level Retail Parts Pro to support advanced DIY functions and parts knowledge.

The role emphasizes expert store systems usage, part identification, and customer service excellence in a full-time capacity. Responsibilities include assisting customers in-person and by phone, performing DIY services such as battery installation and testing, and maintaining store appearance and inventory accuracy.

Qualifications

• 3-5 years of automotive parts experience.
• Proven sales ability in parts fulfillment.
• Must have valid driver’s license; ASE certification preferred.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment, safety, opening/closing duties.
• Assist in store inventory: truck put away, cycle counts, back stock.
• Maintain store cleanliness: floors, bathrooms, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs.

Skills

Customer service

Automotive parts knowledge

Communication

Safety awareness

Inventory management

English proficiency

Education

ASE P2 certification (or ready equivalent)

Tools

POS systems

Parts lookup systems

Inventory software

MS Office (Word/Excel)

Job description

Advance Auto Parts Inc. is seeking a Professional level Retail Parts Pro to support advanced DIY functions and parts knowledge.

The role emphasizes expert store systems usage, part identification, and customer service excellence in a full-time capacity. Responsibilities include assisting customers in-person and by phone, performing DIY services such as battery installation and testing, and maintaining store appearance and inventory accuracy.