Auto Parts & Installer Service Specialist

O'Reilly Auto Parts; Mount Prospect (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Health/Dental/Vision insurance

Paid time off

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to serve professional customers at the Mount Prospect store. You will oversee the daily activity of the delivery specialist and ensure accurate, timely order deliveries while maintaining vehicle standards and assisting on the front and back counters.

The role requires a strong mechanics background and excellent communication skills, with desired ASE certification and multilingual abilities (Spanish highly desired).

Qualifications

• Strong background in mechanics.
• Above average communication skills.

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take customer orders over phone and online, invoice orders, and coordinate delivery to ensure timely service.
• Verify delivery and ensure parts are picked, staged, and delivered accurately and on time.
• Ensure delivery vehicles are serviced and meet company standards.
• Perform vehicle inspections and log daily mileages in fleet devices.
• Assist Sales Specialists and Territory Managers to provide superior service.

Skills

Mechanics

Communication

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to serve professional customers at the Mount Prospect store. You will oversee the daily activity of the delivery specialist and ensure accurate, timely order deliveries while maintaining vehicle standards and assisting on the front and back counters.

The role requires a strong mechanics background and excellent communication skills, with desired ASE certification and multilingual abilities (Spanish highly desired).