Auto Parts Expert & Customer Champion

NAPA; Douglasville (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

NAPA in Douglasville, GA seeks a Store Associate to help customers locate automotive parts, answer questions, and ensure a high-quality shopping experience. You will use product knowledge to assist retail and wholesale customers, support store operations, and contribute to performance through accuracy and responsiveness.

This role requires a HS diploma or GED, a valid driver’s license, and strong communication skills.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Assist with inventory control activities and merchandising.
• Build relationships with customers to drive loyalty and repeat business.

Skills

Communication

Interpersonal skills

Customer-focused

Problem-solving

Leadership

Education

High School Diploma or GED

Tools

POS systems

Inventory systems

Catalog tools

Job description

NAPA in Douglasville, GA seeks a Store Associate to help customers locate automotive parts, answer questions, and ensure a high-quality shopping experience. You will use product knowledge to assist retail and wholesale customers, support store operations, and contribute to performance through accuracy and responsiveness.

This role requires a HS diploma or GED, a valid driver’s license, and strong communication skills.