Automotive Parts Store Pro - Customer Experience

NAPA Auto Parts; Loganville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

NAPA in Loganville, GA is seeking a motivated Counter Sales Associate to help customers identify automotive parts, provide accurate solutions, and support both retail and wholesale operations. You will use POS and inventory tools, maintain an energetic store environment, and contribute to meeting sales and service goals.

The role emphasizes customer engagement, teamwork with the store staff, and a willingness to learn automotive parts knowledge and systems to advance within the organization.

Qualifications

• High School Diploma or GED required.
• Excellent communication and customer service skills.
• Ability to learn automotive parts knowledge and systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain a clean, safe, and welcoming store environment.
• Assist with inventory control, stocking, and cycle counts.
• Support store operations and teamwork to optimize performance.

Skills

Communication skills

Customer-focused

Problem-solving

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory tools

Job description

NAPA in Loganville, GA is seeking a motivated Counter Sales Associate to help customers identify automotive parts, provide accurate solutions, and support both retail and wholesale operations. You will use POS and inventory tools, maintain an energetic store environment, and contribute to meeting sales and service goals.

The role emphasizes customer engagement, teamwork with the store staff, and a willingness to learn automotive parts knowledge and systems to advance within the organization.