Auto Parts Expert & Customer Champion

NAPA; McDonough (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

NAPA in McDonough, GA seeks a customer-focused Store Associate to serve as the primary contact for customers in the retail store, delivering automotive parts solutions and a high-quality experience.

You will use product knowledge to assist retail and wholesale customers, process transactions at the POS, support inventory and merchandising, and help drive store performance while maintaining a welcoming environment for customers and teammates.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Operate POS and other systems for transactions and inquiries.
• Maintain inventory, stocking, and accurate records.
• Build relationships to drive loyalty and repeat business.
• Support deliveries and logistics to optimize order fulfillment.
• Maintain a clean, safe, and welcoming store environment.

Skills

Communication skills

Customer service

Problem solving

Interpersonal skills

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/cataloging systems

Job description

NAPA in McDonough, GA seeks a customer-focused Store Associate to serve as the primary contact for customers in the retail store, delivering automotive parts solutions and a high-quality experience.

You will use product knowledge to assist retail and wholesale customers, process transactions at the POS, support inventory and merchandising, and help drive store performance while maintaining a welcoming environment for customers and teammates.