Auto Parts Counter Professional

The Parts Authority; Springfield (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the automotive sector is seeking an Auto Parts Counter Professional to join their dynamic team. This full-time position focuses on building strong customer relationships and achieving sales targets while providing top-notch service. As part of a supportive environment, you will leverage your counter sales experience and automotive knowledge to assist clients in finding the right parts. With competitive compensation and a range of benefits, this role offers a great opportunity for growth and success in a rapidly expanding company.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Pharmacy Coverage

Life Insurance

Disability Insurance

Flexible Spending Accounts

Paid Holidays

Profit Sharing/401(k)

Employee Discounts

Qualifications

• Minimum 3 years in counter sales, preferably in wholesale auto parts.
• Exceptional phone skills and customer service focus.
• Ability to build and maintain business relationships.

Responsibilities

• Build and maintain long-term customer relationships.
• Close sales to meet or exceed targets.
• Provide accurate quotes and follow up on orders.

Skills

Counter Sales Experience

Customer Service

Negotiation Skills

Communication Skills

Automotive Knowledge

POS Systems Experience

Multilingual Skills

Organizational Skills

Time Management

Tools

MS Office (Word, Excel)

Job description

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About Us:

Join the leading force in the automotive industry! Founded in 1973, Parts Authority is a national distributor of automotive replacement parts, tools, equipment, and transmissions. Headquartered in Long Island, New York, we are expanding rapidly with over 300 locations nationwide. We are your go-to destination for top-quality automotive parts across the country.

What Sets Us Apart:

Our team is our secret weapon. Our professionally trained counter staff are dedicated to helping customers find the right parts and brands. We partner with over 400 top-tier suppliers, including AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman, and Exide, ensuring quality and reliability.

Your Role: Auto Parts Counter Professional

You will report to the Store Manager and be central to our inside sales activities. Your focus will be on building and maintaining customer relationships, providing excellent service, and achieving sales targets.

Responsibilities:

1. Build and maintain long-term relationships with customers.
2. Close sales to meet or exceed targets.
3. Interact courteously and professionally with customers.
4. Understand customer needs and provide appropriate solutions.
5. Locate hard-to-find parts and negotiate with vendors for the best deals.
6. Provide accurate quotes and follow up on orders.
7. Track sales, promote specials, and assist colleagues.
8. Fulfill orders for various clients including installers, fleets, municipalities, and dealerships.
9. Perform other duties as assigned and promote workplace safety.

Qualifications:

1. Minimum 3 years in counter sales, preferably in wholesale auto parts in the aftermarket industry.
2. Exceptional phone skills with a positive, attentive tone.
3. An existing customer base is a plus.
4. Excellent negotiation and communication skills, both written and verbal.
5. Passion for customer service and exceeding sales goals.
6. Ability to build and maintain business relationships.
7. General automotive knowledge preferred.
8. Results-oriented, proactive, and growth-focused.
9. Experience with POS systems and MS Office (Word, Excel).
10. Strong organizational and time management skills.
11. Multilingual skills in Spanish and/or Chinese are a plus.
12. Ability to work independently and proactively.
13. Outgoing, assertive, and positive personality with a can-do attitude.

Benefits:

• Medical, Dental, Vision, and Pharmacy coverage.
• Life, Disability, and other insurance options.
• Flexible Spending and Savings Accounts.
• Additional insurances including accident, critical illness, and pet insurance.
• Paid holidays, sick leave, vacation, and Employee Assistance Program.
• Profit Sharing/401(k).
• Employee discounts on merchandise.

Equal Opportunity Employer:

We consider all applicants regardless of race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship, medical condition, or other protected statuses. We also consider qualified applicants with criminal histories in accordance with local laws.

Compensation:

Starting at USD $17.50/hour.

Additional Details:

This is a full-time, mid-senior level position in Sales and Business Development within the Motor Vehicle Parts Manufacturing industry.