Auto Parts Counter Pro: Customer-Focused Specialist

USA GPC Genuine Parts Company; Nevada City (CA); Vor Ort; USD 26.000 - 32.000; Vollzeit

Benefits dieser Stelle

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Zusammenfassung

USA GPC Genuine Parts Company is seeking a NAPA Store Pro to serve as the face of our retail store. You will provide auto parts guidance, assist teammates, and ensure a positive customer experience at the counter and over the phone.

The role emphasizes learning about automotive parts, with opportunities for career growth within the NAPA family. The position offers competitive hourly pay and comprehensive benefits.

Qualifikationen

• Valid Driver's License.
• Experience in a parts store or automotive industry preferred.
• High School Diploma or GED is required.
• Technical or Trade school courses or degree are a plus.
• Excellent verbal and written communication skills.
• Comfort with fast-paced retail environments.
• Strong listening and empathy for customers.

Aufgaben

• Provide auto parts answers for retail and wholesale customers in person or by phone.
• Use parts knowledge to assist other team members with customer questions.
• Deliver outstanding customer care and interactions at the store counter.
• Maintain high energy and customer focus in a fast-paced environment.
• Greet customers and engage to ensure a positive shopping experience.
• Operate the cash register, computer, telephone, and paper catalog system.

Kenntnisse

Auto parts knowledge

Customer service

Communication skills

Cash handling

Sales experience

Ausbildung

High School Diploma or GED

Technical or Trade schooling

Tools

POS system

Catalog system

Phone system

Jobbeschreibung

USA GPC Genuine Parts Company is seeking a NAPA Store Pro to serve as the face of our retail store. You will provide auto parts guidance, assist teammates, and ensure a positive customer experience at the counter and over the phone.

The role emphasizes learning about automotive parts, with opportunities for career growth within the NAPA family. The position offers competitive hourly pay and comprehensive benefits.