Auto Parts Counter Associate – Customer‑Focused Growth

US Lawns; Town of Huntington (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401k Plan

Paid time off (PTO)

Competitive Pay Plans

Health Insurance

Dental Insurance

Vision Plans

Promotion from within

Job summary

Empire Automotive Group’s Subaru of Huntington location is seeking a motivated Auto Parts Counter Associate to support our fast-paced parts department. You’ll work with technicians and customers to source parts, provide quotes, and ensure accurate billing, with a strong emphasis on customer service and teamwork.

The role requires a high school diploma, prior parts counter experience preferred, and the ability to work a 40-hour week including Saturdays.

Qualifications

• High school diploma or equivalent; prior auto parts counter experience preferred (dealership or aftermarket).
• Strong interpersonal, communication, and time-management skills.
• Ability to read and interpret safety, maintenance, and technical documents.
• Basic math skills, including calculating discounts, percentages, proportions, and measurements.
• A customer-first mindset with the ability to build trust and deliver outstanding service.
• Reliability, enthusiasm, and a positive team-oriented attitude.
• Openness to coaching, feedback, and continuous improvement.
• Flexibility to work weekends and holidays as needed.
• Strong computer and multitasking abilities.
• 40hr work week, available Saturdays.

Responsibilities

• Manage the full parts sales process with accuracy and professionalism.
• Communicate clearly and courteously with customers, technicians, and internal staff.
• Provide timely updates regarding parts status and availability.
• Read and interpret parts catalogs to identify and source correct components.
• Answer incoming calls, provide price quotes, and assist customers with parts inquiries.
• Review body shop estimates to confirm correct parts and pricing alignment.
• Deliver high-level service to both internal and external customers.
• Pull and fill orders from stock; perform weekly bin checks to maintain inventory accuracy.
• Notify the parts manager of out-of-stock items or urgent shop material needs.
• Locate out-of-stock parts through outside vendors and place emergency orders when needed.
• Ensure all internal parts requests are properly billed on service repair orders.
• Process payments from retail customers and secure credit authorization when required.

Skills

Auto parts counter

Customer service

Communication

Time management

Education

High school diploma or equivalent

Job description

Empire Automotive Group’s Subaru of Huntington location is seeking a motivated Auto Parts Counter Associate to support our fast-paced parts department. You’ll work with technicians and customers to source parts, provide quotes, and ensure accurate billing, with a strong emphasis on customer service and teamwork.

The role requires a high school diploma, prior parts counter experience preferred, and the ability to work a 40-hour week including Saturdays.