Parts Advisor/Counter – High-Volume Auto Parts, Growth

MileOne Autogroup; Catonsville (MD); On-site; USD 31,000 - 80,000; Full time

Job summary

Heritage Subaru Catonsville, part of MileOne Autogroup, is hiring a Parts Advisor/Parts Counterperson to support customers and internal teams with parts inquiries. The role requires the ability to communicate estimated ship times and handle data entry in the DMS, with a high-volume workload and daily metrics.

Experience in the automotive industry and strong written/verbal communication are preferred. The position offers opportunities for career growth within a large dealership network and is

Qualifications

• 1-3 years of experience in the automotive industry preferred.
• Strong written and verbal communication skills as well as organizational skills.

Responsibilities

• Assist customers and internal teams with parts related questions in person, via email and/or on the phone.
• Effectively communicate estimated parts ship and arrival times, and provide support for technical parts questions.
• Accurately record parts transactions and data into our Dealer Management System.
• Prioritize and efficiently manage a high volume of work and meet deadlines.
• Maintain daily metric goals.
• Perform other duties as needed.

Skills

1-3 years auto experience

Communication skills

Organizational skills

Fast-paced environment

Tools

Microsoft Office

Reynolds and Reynolds

Dealer Management System

POS systems

Job description

Heritage Subaru Catonsville, part of MileOne Autogroup, is hiring a Parts Advisor/Parts Counterperson to support customers and internal teams with parts inquiries. The role requires the ability to communicate estimated ship times and handle data entry in the DMS, with a high-volume workload and daily metrics.

Experience in the automotive industry and strong written/verbal communication are preferred. The position offers opportunities for career growth within a large dealership network and is