Parts Counter Specialist — Customer Service & Auto Parts

Group 1 Automotive

Danvers (MA)

On-site

USD 27,552 - 30,307

Full time

14 days+

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Benefits offered by this job

Health, Dental, Vision, Life, and Dis

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional work environment with job

Job summary

Group 1 Automotive, IRA Subaru of Danvers, is seeking a qualified Parts Counter Person to join our team. We offer competitive pay and a full benefits package as part of a Fortune 500 company with a strong commitment to employee development and customer satisfaction.

The role focuses on assisting customers, processing orders, pricing parts, and maintaining an organized, efficient parts department. If you value teamwork, integrity, and professional growth, apply today.

Qualifications

Two or more years’ related experience in an automotive parts department.
One or more years of sales experience preferred.
Excellent customer service skills.
High school diploma or equivalent.
Valid driver license with a good driving record.

Responsibilities

Meet and assist the customer in a courteous and professional manner providing them with the information they need.
Answer telephone calls promptly and provide professional service ensuring the customer’s needs are met.
Ensure that incoming inventory is stocked in the correct location.
Maintain the parts department in a clean and organized manner.
Accurately price parts and accessories using the proper pricing source and keep the computer system up to date.
Informing customers of any current specials.
Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.