Auto & Liability Claims Specialist (Hybrid)

Insurance Program Managers Group; St. Charles (IL); Hybrid; USD 60,000 - 74,000; Full time

Benefits offered by this job

20 days PTO

12 paid holidays and Your Birthday Off

Medical, dental, and vision coverage

401k match

Year End Bonus

Onsite fitness center

Job summary

Insurance Program Managers Group seeks a P&C Adjuster to join our claims management division in St. Charles, IL.

The position handles intermediate exposure auto liability and general liability property damage and bodily injury claims, ensuring compliance with best-practice guidelines and reporting cycles. The role includes claims handling and investigation, documentation, communication with clients and stakeholders, reserving and negotiations, and professional development.

Qualifications

• Bachelor’s degree in business or related field.
• Knowledge of common software programs such as Microsoft Office and Excel.
• Excellent verbal and written communication skills for internal and external reports.
• Strong cost-benefit analysis, decision making and organizational skills.
• Great customer service skills.
• Detail oriented and flexible in working with various service plan structures.

Responsibilities

• Follows Claims Best Practices, defined processes, and quality standards.
• Maintains contact with insured, claimant, witnesses to investigate liability.
• Reviews claim correspondence and determines appropriate actions.
• Evaluates liability claims and reports to excess carriers and reinsurers.
• Reviews and interprets insurance policies for coverage determination.
• Maintains detailed file notes, timely diary entries and accurate coding.
• Drafts and discusses coverage letters with clients and agents.
• Ensures accurate and timely claim transfers per service plans.
• Provides proactive updates to clients and claimants.
• Communicates clearly in written and verbal formats.
• Participates in client reviews and travel for claim reviews.
• Sets and adjusts reserves; negotiates settlements with defense counsel.
• Identifies subrogation opportunities and supports initiatives.
• Demonstrates urgency, ownership and teamwork across departments.

Skills

Communication skills

Customer service

Cost-benefit analysis

Organization

Detail oriented

Flexibility

Education

Bachelor’s degree in business or related field

Tools

Microsoft Office

Excel

Job description

Insurance Program Managers Group seeks a P&C Adjuster to join our claims management division in St. Charles, IL.

The position handles intermediate exposure auto liability and general liability property damage and bodily injury claims, ensuring compliance with best-practice guidelines and reporting cycles. The role includes claims handling and investigation, documentation, communication with clients and stakeholders, reserving and negotiations, and professional development.