Auto Glass Repair Technician – Customer‑Focused

City Auto Glass, inc.; Fond du Lac (WI); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

401(k) with company matching

Medical coverage

Paid time off (PTO)

Tuition reimbursement

Job summary

City Auto Glass, inc. in Fond du Lac is seeking a certified Safelite Repair Specialist I to utilize cutting-edge technology for vehicle glass repairs. Responsibilities include repairing glass, managing customer communications, and maintaining cleanliness in the work environment.

The role requires a valid driver's license, a high school diploma, and on-the-job training. The position offers a competitive base pay starting at $19.75/hour along with comprehensive benefits including a 401(k) plan, medical coverage, and tuition reimbursement.

Qualifications

• Must possess a valid state-issued driver’s license.
• Completion of Safelite SafeTech™ certification is required.
• At least 18 years of age.

Responsibilities

• Repair vehicle glass under technician guidance.
• Handle customer communication and documentation.
• Promote and clean vehicle during repairs.

Skills

Customer service excellence

Ability to lift up to 50 lbs.

Use of hand and power tools

Problem-solving ability

Ability to work in varying weather conditions

Education

High School Diploma GED/Equivalent

Tools

Mobile Resource Management technology

Job description

City Auto Glass, inc. in Fond du Lac is seeking a certified Safelite Repair Specialist I to utilize cutting-edge technology for vehicle glass repairs. Responsibilities include repairing glass, managing customer communications, and maintaining cleanliness in the work environment.

The role requires a valid driver's license, a high school diploma, and on-the-job training. The position offers a competitive base pay starting at $19.75/hour along with comprehensive benefits including a 401(k) plan, medical coverage, and tuition reimbursement.