Auto Glass Repair Technician | Customer Care Pro

City Auto Glass, inc.; Reno (NV); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

401(k) with company match

Tuition reimbursement

Paid training

Job summary

Safelite Group, Inc. seeks a certified Repair Specialist I to repair vehicle glass using industry-leading technology. You will uphold the Safelite Spirit with a can-do attitude, caring heart, and service mindset to deliver the highest quality and customer satisfaction.

You will learn the Safelite Way of Fitting, work under experienced leaders, and contribute to a safe, efficient service culture. This role includes driving duties monitored by cameras and GPS, with comprehensive benefits and

Qualifications

• High School Diploma or GED required.
• Valid state driver's license required.
• On-the-job Safelite SafeTech certification required.

Responsibilities

• Learn to repair vehicle glass in classroom and hands-on settings under Safelite supervision.
• Repair chips, cracks and other auto glass issues on customer vehicles.
• Manage work orders and customer communication via the Safelite MRM technology.
• Maintain shop cleanliness and perform housekeeping tasks as needed.
• Safely operate company vehicles and tools while adhering to safety standards.
• Perform other duties as assigned and comply with policies.

Skills

Customer service

Problem-solving

English literacy

Driver's license

Safety compliance

Education

High School Diploma or GED

Safelite SafeTech certification

Driver's license

Tools

MRM system

Job description

Safelite Group, Inc. seeks a certified Repair Specialist I to repair vehicle glass using industry-leading technology. You will uphold the Safelite Spirit with a can-do attitude, caring heart, and service mindset to deliver the highest quality and customer satisfaction.

You will learn the Safelite Way of Fitting, work under experienced leaders, and contribute to a safe, efficient service culture. This role includes driving duties monitored by cameras and GPS, with comprehensive benefits and