Auto Glass General Manager: Lead Operations & Growth

Classic Collision Corporate Services LLC; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Ultimate Auto Glass and Electronics is seeking an Auto Glass General Manager to oversee operations and financial results of the assigned market. You will mentor direct reports, lead the team, and drive profitability through effective scheduling, payroll, and customer satisfaction initiatives.

The role requires five years of auto glass management, strong leadership, and the ability to travel up to 25%. Proficiency with AGSC/DOW training, POS systems, and MS Office is expected.

Qualifications

• Minimum of five years Auto glass experience / auto body management experience REQUIRED.
• Flexible hours depending on workload.

Responsibilities

• Lead market performance through key metrics, quality, and culture.
• Manage inventory, returns, and dealer inventory in market.
• Collaborate with market sales to generate and follow up on leads.
• Manage market accounts receivable and payment processing.
• Ensure staff training on AGSC, DOW, and related systems.
• Coach staff to ensure customer satisfaction and timely jobs.
• Oversee daily scheduler and customer communications.
• Process payroll timely and accurately.
• Maintain installer schedule for market coverage.
• Prepare and report monthly financials and market profitability.
• Recruit, interview, and hire new staff; onboard with SOPs.

Skills

Auto glass management

Leadership

Reading P&L statements

Microsoft Office (Excel/Word/Power

Team management

Travel up to 25%

Tools

Auto Glass Point of Sale

TEAMS management system

Job description

Ultimate Auto Glass and Electronics is seeking an Auto Glass General Manager to oversee operations and financial results of the assigned market. You will mentor direct reports, lead the team, and drive profitability through effective scheduling, payroll, and customer satisfaction initiatives.

The role requires five years of auto glass management, strong leadership, and the ability to travel up to 25%. Proficiency with AGSC/DOW training, POS systems, and MS Office is expected.