Auto Financing Support Specialist

Professional Financial Services; Charlotte (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

An EXCELLENT benefits bundle

Monthly Bonus Potential

Community Service

Growth Potential

Top-of-the-line training

Job summary

Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. We have branches in 12 different states.

You’ll know you are a successful Customer Service Representative when you provide outstanding customer service, perform collection activities, assist with insurance verifications, and welcome callers, while supporting loan payments and fund processing.

Qualifications

• Previous customer service and/or collections experience.
• A valid state driver’s license, with an acceptable driver’s record.
• Access to a reliable automobile for work use.

Responsibilities

• Provide outstanding customer service and problem resolution.
• Perform collection activities on delinquent accounts.
• Assist with insurance verifications.
• Perform Welcome Calls.
• Act as back up to the Administrative Assistant to receive loan payments and fund loans.
• Perform Skip Tracking and other locate activities.

Skills

Customer service

Communication skills

Collections experience

Driver's license

Reliable vehicle

Job description

Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. We have branches in 12 different states.

You’ll know you are a successful Customer Service Representative when you provide outstanding customer service, perform collection activities, assist with insurance verifications, and welcome callers, while supporting loan payments and fund processing.