Auto Diagnostics & Repair Technician I

CarMax Business Services; New Jersey; On-site; USD 3,733,000 - 5,607,000; Full time

Benefits offered by this job

Paid sick leave

Vacation time

Holiday time

Job summary

CarMax is seeking an Auto Repair Specialist I at our Mays Landing, NJ (4181 Black Horse Pike) location to perform diagnostic and repair work that upholds CarMax safety and quality standards.

You will diagnose and repair mechanical and cosmetic issues, manage repair orders, and use CarMax software tools while delivering excellent service to customers. Career growth and strong training are provided in a fast-paced environment.

Qualifications

• Completion of CarMax New Associate Orientation and Kronos Training for Hourly Associates
• Ability to read, interpret, and transcribe data accurately for record-keeping
• Strong multitasking skills to perform duties in a high-energy, fast-paced environment
• Physical capability to perform work, including lifting up to 50 lbs and standing or walking for extended periods, in a role that blends office and outdoor environments with potential exposure to noise and inclement weather; requires flexibility to work nights, weekends, and holidays, and adherence to CarMax uniform standards.
• Excellent communication and customer service skills, including active listening and telephone etiquette
• Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)

Responsibilities

• Perform accurate diagnostics and complete mechanical and cosmetic repairs on all vehicle systems
• Inspect vehicles to meet CarMax Quality Standards and complete state inspections when required
• Manage repair orders, ensuring accuracy in labor, parts, and billing documentation
• Utilize proprietary and universal software systems
• Maintain a clean, organized workspace following CarMax 5S standards and safety protocols
• Provide leadership and functional expertise to support associates and managers across the store
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Diagnostics

Mechanical repairs

Cosmetic repairs

Customer service

Safety awareness

Education

ASE Certifications

Tools

Proprietary software

Job description

CarMax is seeking an Auto Repair Specialist I at our Mays Landing, NJ (4181 Black Horse Pike) location to perform diagnostic and repair work that upholds CarMax safety and quality standards.

You will diagnose and repair mechanical and cosmetic issues, manage repair orders, and use CarMax software tools while delivering excellent service to customers. Career growth and strong training are provided in a fast-paced environment.