Auto Dealership Service to Sales Vehicle Exchange Associate

Bob Tyler Toyota; Pensacola (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

PTO

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Company Match

Paid vacation

Great Schedule

Job summary

Bob Tyler Toyota in Pensacola, FL is seeking a motivated Service to Sales Vehicle Exchange Associate to engage service customers, identify upgrade opportunities, and support a smooth transition from service to sales. This role offers you the chance to work closely with both our service team and customers, making a real impact on satisfaction and loyalty.

Responsibilities include greeting customers, reviewing vehicle history, presenting upgrade options, coordinating with the sales team, and

Qualifications

• Strong communication with customers and driving a positive experience.
• Ability to initiate conversations and build rapport with clients.
• Capable of multitasking and staying organized in a dynamic environment.

Responsibilities

• Greet and engage service customers to identify potential trade‑in or upgrade opportunities.
• Review service appointments, vehicle history, and equity positions.
• Present upgrade options and coordinate introductions to the sales team.
• Maintain accurate customer notes and follow‑up activity.
• Support dealership service‑to‑sales processes and daily traffic flow.
• Deliver a friendly, professional customer experience at all times.

Skills

Customer communication

Rapport building

Multitasking

Job description

Auto Dealership Service to Sales Vehicle Exchange Associate

Previous Dealership, Customer Service, or Sales Experience Preferred but We Will Train

Generous Pay Plan + Great Benefits! Plenty of Opportunity!

Job Intro

Bob Tyler Toyota is looking for a motivated Service to Sales Vehicle Exchange Associate to engage service customers, identify upgrade opportunities, and support a smooth transition from service to sales. This role offers you the opportunity to work closely with both our service team and customers, making a real impact on their satisfaction and loyalty.

Job Description

Greet and engage service customers to identify potential trade‑in or upgrade opportunities and more.

• Family owned and managed
• PTO - Paid Time Off
• Plenty of opportunity!
• Medical, Dental and Vision Insurance
• 401(k) Plan with Company Match
• Great Schedule!
• 40 - 45 hours per week
• Paid vacation
• State-of-the-art Facility!

Responsibilities

• Greet and engage service customers to identify potential trade‑in or upgrade opportunities
• Review service appointments, vehicle history, and equity positions
• Present upgrade options and coordinate introductions to the sales team
• Maintain accurate customer notes and follow‑up activity
• Support dealership service‑to‑sales processes and daily traffic flow
• Deliver a friendly, professional customer experience at all times

Requirements

• Strong communication skills and a customer‑focused attitude.
• Comfortable initiating conversations and building rapport
• Ability to multitask and stay organizedAbility to work collaboratively with a team and independently.
• A valid driver's license and a clean driving record.
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Pre‑employment background checks are required, including MVR, and drug screening.

Terms

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.