Service-to-Sales Vehicle Exchange Specialist

Vadenchevroletpooler; Pensacola (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

PTO

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Company Match

Paid vacation

Great Schedule

Job summary

Bob Tyler Toyota in Pensacola, FL is seeking a motivated Service to Sales Vehicle Exchange Associate to engage service customers, identify upgrade opportunities, and support a smooth transition from service to sales. This role offers you the chance to work closely with both our service team and customers, making a real impact on satisfaction and loyalty.

Responsibilities include greeting customers, reviewing vehicle history, presenting upgrade options, coordinating with the sales team, and

Qualifications

• Strong communication with customers and driving a positive experience.
• Ability to initiate conversations and build rapport with clients.
• Capable of multitasking and staying organized in a dynamic environment.

Responsibilities

• Greet and engage service customers to identify potential trade‑in or upgrade opportunities.
• Review service appointments, vehicle history, and equity positions.
• Present upgrade options and coordinate introductions to the sales team.
• Maintain accurate customer notes and follow‑up activity.
• Support dealership service‑to‑sales processes and daily traffic flow.
• Deliver a friendly, professional customer experience at all times.

Skills

Customer communication

Rapport building

Multitasking

Job description

Bob Tyler Toyota in Pensacola, FL is seeking a motivated Service to Sales Vehicle Exchange Associate to engage service customers, identify upgrade opportunities, and support a smooth transition from service to sales. This role offers you the chance to work closely with both our service team and customers, making a real impact on satisfaction and loyalty.

Responsibilities include greeting customers, reviewing vehicle history, presenting upgrade options, coordinating with the sales team, and