Automotive Customer Experience Pro - Flexible Hours, Growth

Grease Monkey Jonesboro; Alpharetta (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Opportunities for advancement

Training & development

Discounted Services for Employees

Flexible Hours

Job summary

Grease Monkey in Alpharetta is seeking a Customer Service Specialist to handle front-desk duties and light clerical work in our automotive center. This hourly role emphasizes friendly service, accurate communication, and timely assistance to customers.

The position offers opportunities to advance, with benefits including employee discounts, training, and flexible hours. You will be part of a team dedicated to a high-quality service experience for every guest.

Qualifications

• Excellent customer service skills.
• Basic literacy, verbal and written communication skills.
• Keyboarding and basic computing skills.
• Attention to detail and accuracy.
• Previous customer service and general office experience is required.

Responsibilities

• Provide exceptional customer service and handle inquiries, payments, and promotions.
• Maintain the customer waiting area and keep coffee and reading materials stocked.
• Maintain front office area and organize paperwork.
• Attend crew meetings and perform other duties as assigned by a supervisor.

Skills

Excellent customer service

Verbal communication

Written communication

Keyboarding

Basic literacy

Attention to detail

Tools

Computer

Job description

Grease Monkey in Alpharetta is seeking a Customer Service Specialist to handle front-desk duties and light clerical work in our automotive center. This hourly role emphasizes friendly service, accurate communication, and timely assistance to customers.

The position offers opportunities to advance, with benefits including employee discounts, training, and flexible hours. You will be part of a team dedicated to a high-quality service experience for every guest.