Auto Damage Field Claims Adjuster – Bakersfield

Progressive; Bakersfield (CA); On-site; USD 101,120,000 - 123,700,000; Full time

Benefits offered by this job

401(k) matching

Medical, dental & vision

Wellness programs

Paid time off

Paid sick leave

Parental & family leave

Career development

Job summary

Progressive is seeking an auto damage claims adjuster in Bakersfield, CA. You will inspect vehicles, write estimates, and coordinate with body shops while independently managing your own workload and locations.

The role requires strong customer service, negotiation, and decision-making skills, with travel in the assigned area and occasional office reporting. A company car is provided for field duties.

Qualifications

• Four years of relevant work experience with one year appraisal/estimatics or insurance experience.
• Associate's degree with three years relevant work experience including one year appraisal/estimatics or insurance experience.
• Bachelor's degree with at least one year appraisal/estimatics or insurance experience.
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies.

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines.
• Negotiate repair process with body shops.
• Document information related to the claim and make decisions consistent with claims standards and local laws.
• Evaluate and handle claim payments and resolution of claims without payments.
• Review and determine validity of any supplement requests.

Skills

Communication skills

Negotiation

Attention to detail

Leadership

Conflict management

Customer service

Education

Associate's degree

Bachelor's degree

Job description

Progressive is seeking an auto damage claims adjuster in Bakersfield, CA. You will inspect vehicles, write estimates, and coordinate with body shops while independently managing your own workload and locations.

The role requires strong customer service, negotiation, and decision-making skills, with travel in the assigned area and occasional office reporting. A company car is provided for field duties.