Field Auto Damage Claims Adjuster — Company Car

Progressive; Long Beach (CA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

401(k) match up to 6%

Medical, dental & vision

Wellness programs

Health Savings Account

Life insurance

Paid time off

Sick leave

Disability

Parental leave

Tuition assistance

Job summary

Progressive is seeking an auto damage claims adjuster in the South Bay area (Torrance, Long Beach, and South Los Angeles). You’ll serve as the point of contact with customers, directing and deciding the repair process from start to finish while managing your own claims inventory.

This field position includes a company car, travel within a 50 mile radius as needed, potential occasional office reports, and opportunities to apply strong negotiation and customer service skills.

Qualifications

• Minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience.
• OR Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
• OR Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
• Negotiate repair process with body shops
• Document information related to the claim and make decisions consistent with claims standards and local laws
• Evaluate and handle claim payments and resolution of claims without payments
• Review and determine validity of any supplement requests

Skills

Negotiation

Conflict management

Customer service

Attention to detail

Leadership

Communication

Driving

Education

Associate's degree

Bachelor's degree

Job description

Progressive is seeking an auto damage claims adjuster in the South Bay area (Torrance, Long Beach, and South Los Angeles). You’ll serve as the point of contact with customers, directing and deciding the repair process from start to finish while managing your own claims inventory.

This field position includes a company car, travel within a 50 mile radius as needed, potential occasional office reports, and opportunities to apply strong negotiation and customer service skills.