Auto Damage Claims Estimator - Trainee

Jobtailor; Indianapolis (IN); On-site; USD 45,000 - 75,000; Full time

Job summary

Jobtailor is seeking an experienced claims support professional in Indianapolis to inspect and assess vehicle damage, write estimates, and negotiate settlements. You will collaborate with body shops, rental firms, and parts providers while guiding involved parties through insurance contracts.

Your role emphasizes delivering excellent customer service, managing rental cars, and resolving concerns to maintain high satisfaction levels in a fast-paced environment.

Qualifications

• Customer service experience in fast-paced settings.
• Ability to meet KPI targets and measurable goals.
• Active Adjusters license is preferred but not required.

Responsibilities

• Inspect and assess vehicle damage.
• Estimate vehicle repair costs.
• Negotiate equitable settlements.
• Partner with body shops, rental companies, and parts providers.
• Consult with involved parties and review insurance contracts.
• Inspect vehicles and write estimates.
• Manage rental cars.
• Resolve customer concerns and ensure a positive experience.
• Drive customer satisfaction through meaningful interactions.

Skills

Customer-facing

High-volume calls

Detail-oriented

Multitasking

Education

High School Diploma or GED

Job description

Jobtailor is seeking an experienced claims support professional in Indianapolis to inspect and assess vehicle damage, write estimates, and negotiate settlements. You will collaborate with body shops, rental firms, and parts providers while guiding involved parties through insurance contracts.

Your role emphasizes delivering excellent customer service, managing rental cars, and resolving concerns to maintain high satisfaction levels in a fast-paced environment.