Auto & Commercial Claims Support Associate

Amerisure Insurance; Tampa (FL); On-site; USD 52,000 - 65,000; Full time

Job summary

Amerisure Insurance in Tampa, FL is hiring a Claims Adjuster Associate to support the claims department across all phases of the lifecycle, aligning with the ADP Fast Track auto team. The role requires handling inquiries, gathering information, preparing filings, and maintaining accurate records to assist adjusters in efficient claim resolutions.

The ideal candidate has 1 year in insurance/claims, a relevant degree or equivalent experience, and strong communication and organizational skills.

Qualifications

• 1 year of experience in insurance or claims.
• Associate’s degree or equivalent combination of education and experience.
• Ability to obtain appropriate state licensing as required.
• Proficiency in Microsoft Office Suite.
• Familiarity with claims management software preferred.
• Demonstrated ability to build positive relationships within department, across the organization and with external customers.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.

Responsibilities

• Respond to inquiries from policyholders, claimants, injured workers, and other stakeholders regarding claim status, receipt of payment or bills, and other claim-related questions.
• Obtain and verify information by gathering missing or incomplete details from relevant parties, including policyholders, claimants, witnesses, and external vendors, to support accurate claim processing.
• Assist with claim documentation by preparing and submitting required state filings, closing documents, and other administrative support requests on behalf of adjusters.
• Draft and distribute correspondence to policyholders, claimants, injured workers, or agents in accordance with company standards and regulatory requirements.
• Maintain accurate claim records by entering data into the claims management system and ensuring all documentation is complete and up to date.
• Coordinate external vendors by engaging appraisers, attorneys, and contractors, to support the claims process.
• Process payments and invoices by reviewing and issuing payments in accordance with company policies and adjuster direction.

Skills

Customer service

Communication skills

Organizational skills

Data entry accuracy

Microsoft Office proficiency

Education

Associate’s degree or equivalent

Tools

Claims management software

Microsoft Office

Job description

Amerisure Insurance in Tampa, FL is hiring a Claims Adjuster Associate to support the claims department across all phases of the lifecycle, aligning with the ADP Fast Track auto team. The role requires handling inquiries, gathering information, preparing filings, and maintaining accurate records to assist adjusters in efficient claim resolutions.

The ideal candidate has 1 year in insurance/claims, a relevant degree or equivalent experience, and strong communication and organizational skills.