Auto Collision Center GM - Lead Ops & Growth

Classic Collision Corporate Services LLC; Anchorage (AK); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Team culture

401K match

Paid holidays

Rewarding work

Job summary

Classic Collision Corporate Services LLC in Anchorage, AK, is seeking a General Manager to lead our Ocean View Repair Center. You will drive operations, profitability, and customer satisfaction while mentoring your team to excel in safety and quality standards.

The role requires strategic oversight of daily shop performance, staff development, and external relationships with insurers and referrals. Travel up to 25% is expected, with a focus on delivering results.

Qualifications

• Five years of collision repair / auto body management experience required.
• Proven leadership and staff development track record.
• Ability to read and understand financial P&L statements.
• Willingness to travel up to 25%.
• Valid driver’s license and insurance coverage eligibility.
• Working knowledge of CCC One estimating platform and management system.
• Advanced skills in Microsoft Office (Word, Excel, Outlook, PPT).
• Ability to read and interpret repair procedures, safety rules, and manuals.
• Strong written and verbal communication skills and the ability to present to groups.

Responsibilities

• Lead center performance through key metrics, quality, and culture.
• Communicate and manage the change process.
• Stay abreast of current vehicle repair procedures and technologies.
• Manage staff performance through policy and recipes.
• Ensure customer satisfaction by coaching staff and resolving concerns.
• Recruit, interview and hire new staff as required.
• Train new hires regarding company policy and procedures.
• Promote and liaise with area insurance contacts and referrals.
• Contact all claims managers and dealer accounts monthly.
• Participate in external marketing and team building activities as requested.
• Other duties may be assigned as necessary.

Skills

Leadership

P&L analysis

Staff development

Communication

Customer service

Tools

CCC One

Microsoft Office

Job description

Classic Collision Corporate Services LLC in Anchorage, AK, is seeking a General Manager to lead our Ocean View Repair Center. You will drive operations, profitability, and customer satisfaction while mentoring your team to excel in safety and quality standards.

The role requires strategic oversight of daily shop performance, staff development, and external relationships with insurers and referrals. Travel up to 25% is expected, with a focus on delivering results.