Auto Claims Supervisor - Property Damage Lead

Warrior Insurance Network; Chicago (IL); Sur place; USD 49 000 - 94 000; Plein temps

Avantages offerts par ce poste

Competitive salaries

Excellent benefits

Growth opportunities

Training & development

401k with company match

Paid time off

Résumé du poste

Warrior Insurance Network seeks a Property Damage Supervisor to oversee the Property Damage Coverage Unit in Illinois, ensuring adherence to state guidelines and accurate investigations of claims. You will supervise staff, monitor productivity, and uphold quality control across files.

Responsibilities include leading adjusters, enforcing fair settlement practices, and advancing procedures to improve customer service and efficiency while managing performance and training needs.

Qualifications

• 5+ years auto liability claims experience.
• Team Lead or Auto Claims Leadership experience preferred.
• Strong technical and administrative background in auto claims handling.
• Ability to work independently on technical and administrative matters in accordance with company policy and procedures.
• Background in personnel selection, goal setting, monitoring and communicating performance.
• Good leadership, training and development skills.

Responsabilités

• Lead, motivate, and provide direction to the unit adjusters.
• Conduct file and diary reviews to monitor adjuster work and ensure documentation, fair claim settlements, and quality standards.
• Place appropriate authority level on claim files based on coverage, investigate facts and approve settlements within authority.
• Review reports and support procedures to improve claim settlement process, customer service levels, and quality/quantity targets.
• Oversee the implementation and monitoring of procedures to ensure effectiveness and compliance.
• Determine training needs of the department/unit and participate in programs to ensure training of personnel and processes.
• Identify systems issues and suggest enhancements.
• Manage administrative functions of the unit including reviewing, directing, and assigning new losses.

Connaissances

Auto claims leadership

Team leadership

Communication skills

Organizational skills

Independent work

Description du poste

Warrior Insurance Network seeks a Property Damage Supervisor to oversee the Property Damage Coverage Unit in Illinois, ensuring adherence to state guidelines and accurate investigations of claims. You will supervise staff, monitor productivity, and uphold quality control across files.

Responsibilities include leading adjusters, enforcing fair settlement practices, and advancing procedures to improve customer service and efficiency while managing performance and training needs.