Auto Claims Property Damage Supervisor

Warrior Insurance Network; Bedford Park (IL); On-site; USD 49,000 - 94,000; Full time

Benefits offered by this job

Competitive salaries

Training & development

Medical, dental & vision

Short/Long-term disability

Life insurance

401k with company match

Paid time off

Tuition reimbursement

Wellness program

Company events

Job summary

Warrior Insurance Network in Bedford Park, IL is seeking an experienced Property Damage Supervisor to oversee the claims unit, ensuring productivity, policy language understanding, investigation quality and proper file handling.

You will lead adjusters, monitor performance, and drive training to maintain high standards, with local on-site work in Bedford Park (IL) and opportunities to grow within the operation.

Qualifications

• 5+ years auto liability claims experience.
• Team lead or auto claims leadership experience preferred.
• Strong technical and administrative background in auto claims handling.
• Ability to work independently per policy and procedures.
• Experience in personnel selection, goal setting and performance monitoring.
• Excellent communication, interpersonal and organizational skills.
• Ability to pass written examinations to become licensed adjuster/supervisor.
• On-site position in Bedford Park, IL.

Responsibilities

• Lead, motivate and direct the unit adjusters.
• Conduct file/diary reviews to ensure documentation and fair settlements.
• Assign authority on claim files based on coverage and investigations.
• Review reports and implement procedures to improve claims process and customer service.
• Oversee procedures for effectiveness and compliance.
• Determine training needs and drive development programs.
• Identify system issues and suggest enhancements.
• Manage unit administrative functions and file workflows.
• Conduct unit meetings and respond to inquiries from the Department of Insurance.

Skills

Auto claims leadership

Team leadership

Claims handling expertise

Job description

Are you unhappy at your present job?

Are you going nowhere in your current position?

Is it time for a change?

Are you an experienced Claims Supervisor looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities?

Or

Are you a seasoned Claims Adjuster looking for that next step in your career to share your knowledge and lead a team of adjusters?

If you answered YES to the above, it's time to talk to Warrior Insurance Network!

We offer:

• Competitive Salaries
• Excellent benefits
• Growth opportunities!

Position Description:

The Property Damage Supervisor is responsible for oversight of the overall productivity and personnel of the Property Damage Coverage Unit. Scope of the position includes ensuring compliance with State mandated claims handling guidelines, understanding of policy language and coverages, as well as assuring proper investigation and conclusions of claims. Position also includes, monitoring production, staff development and the quality of files assigned to the Unit.

DUTIES & RESPONSIBILITIES:

• Lead, motivate, and provide direction to the unit adjusters
• Conduct file and diary reviews for the purpose of monitoring adjuster's work and to assure appropriate documentation is available, fair claim settlement practices are followed, and company quality standards are maintained
• Place appropriate authority level on claim files based upon determination of coverage, investigation of facts and approve settlement checks within authority
• Review reports and support the implementation of procedures which improve overall claim settlement process, customer service levels, and ensure that desired quality and quantity levels are maintained
• Oversee the implementation and monitoring of procedures to assure effectiveness and compliance
• Determine training needs of the department / unit, establish and participate in programs to ensure training needs of personnel and processes
• Identify Systems issues / concerns and make suggestions for enhancements
• Manage the administrative functions of the unit which include:
• Review, provide direction and assign new losses
• Setting performance objectives and monitoring performance results
• Conduct performance appraisals
• Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)
• Conduct unit meetings
• Review and respond to Department of Insurance inquiries
• Review and direct claim activity on customer inquiries
• Assure all compliance and customer service regulations / initiatives are met

*Seeking local candidates to work in either our Bedford Park location, approximately one mile south of Chicago Midway Airport, or our Oak Brook location.

QUALIFICATIONS REQUIRED:

• 5+ years auto liability claims experience
• Team Lead or Auto Claims Leadership experience preferred
• Strong technical and administrative background in auto claims handling
• Ability to work independently on technical and administrative matters in accordance with company policy and procedures
• Background in personnel selection, goal setting, monitoring and communicating performance
• Good leadership, training and development skills.
• Excellent communication, interpersonal and organizational skills
• Ability to pass written examinations where required by state statutes to become a licensed claim adjuster / supervisor
• Prior Non-Standard Auto Claims experience a plus, not required
• On-Site position in Bedford Park, IL.

Warrior Insurance Network provides a competitive benefits package to all full- time employees. Following are some of the perks Warrior Insurance Network employees receive:

• Competitive Salaries
• Commitment to your Training & Development
• Medical and Dental and Vision Reimbursement
• Short Term Disability/Long Term Disability
• Life Insurance
• Flexible Spending Account
• Telemedicine Benefit
• 401k with a generous company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Wellness Program
• Fun company sponsored events
• And so much more!

Estimated Compensation Range: $48,750/year-$93,750/year*

*Published ranges are estimates.