Auto Casualty Claims Team Lead - Hybrid

Warrior Insurance Network; Chicago (IL); Hybrid; USD 53,000 - 106,000; Full time

Benefits offered by this job

Competitive Salaries

Commitment to your Training & Dev

Medical and Dental and Vision Reimb

Short Term Disability/Long Term Disab.

Life Insurance

Flexible Spending Account

Telemedicine Benefit

401k with generous company match

Paid Time Off and Paid Holidays

Tuition Reimbursement

Wellness Program

Fun company sponsored events

And so much more!

Job summary

Warrior Insurance Network is seeking a Casualty Claims Manager to supervise the Casualty Claims unit and ensure compliant investigations, proper documentation, and fair settlements. You will monitor production, staff development, and file quality, with authority to approve settlements within limits.

The role offers a hybrid work arrangement after training, with local candidates to work in Bedford Park or Oak Brook near Chicago.

Qualifications

• 5+ years auto liability claims and supervisory experience.
• 5+ years managing litigated personal auto files a plus.
• Strong technical and administrative background in auto claims handling.
• Ability to work independently on technical and administrative matters in accordance with company policy and procedures.
• Hybrid position (after training)
• Non-Standard Auto Claims experience a plus, not required.

Responsibilities

• Lead, motivate, and provide direction to the Casualty Unit staff members.
• Conduct file and diary reviews for monitoring adjuster work and ensure proper investigation, documentation and fair claim settlement practices.
• Place appropriate authority level on claim files and approve settlement checks within authority.
• Review reports and support procedures to improve claim settlement and customer service levels.
• Oversee the implementation and monitoring of procedures for effectiveness and compliance.
• Determine training needs and participate in programs to meet personnel and process training requirements.
• Work with staff on suits and litigation handling.
• Develop and manage a cost effective defense strategy.
• Identify systems issues and enhancement needs.
• Manage administrative functions including: assigning losses, screening candidates, setting objectives, conducting appraisals, and daily file reviews.

Skills

Leadership

Training

Communication

Independent work

Organizational skills

Education

Licensed claim adjuster

Job description

Warrior Insurance Network is seeking a Casualty Claims Manager to supervise the Casualty Claims unit and ensure compliant investigations, proper documentation, and fair settlements. You will monitor production, staff development, and file quality, with authority to approve settlements within limits.

The role offers a hybrid work arrangement after training, with local candidates to work in Bedford Park or Oak Brook near Chicago.