Auto Claims Specialist — Fast, Fair Resolutions

Sedgwick; Charleston (SC); Remote; USD 50,000 - 55,000; Full time

Job summary

Sedgwick is seeking a Claims Representative, Auto to analyze and process auto and general liability property damage claims. You will assess damage, issue payments, and maintain properly documented claim files while communicating with insured and clients.

The role requires familiarity with personal and commercial lines, strong communication, and analytical skills; travel and ongoing quality program participation are expected.

Qualifications

• Bachelor’s degree from an accredited college or university preferred. Secure and maintain the State adjusting licenses as required for the position.
• Familiarity with personal and commercial lines policies and endorsements.
• Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims.
• Knowledge of total loss processing, State salvage forms and title requirements, preferred.
• Excellent oral and written communication, including presentation skills.
• Analytical and interpretive skills; strong organizational and interpersonal abilities.
• Ability to work in a team environment and meet or exceed service expectations.

Responsibilities

• Processes auto and general liability property damage claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy.
• Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution.
• Identifies and pursues subrogation opportunities; secures and disposes of salvage.
• Communicates claim action/processing with insured, client, and agent or broker when appropriate.
• Maintains professional client relations.
• Performs coverage, liability, and damage analysis on all claims assignments.
• Performs other duties as assigned.
• Supports the organization’s quality program(s).
• Travels as required.

Skills

Communication skills

Microsoft Office

Analytical skills

Organizational skills

Interpersonal skills

Team player

Service mindset

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Sedgwick is seeking a Claims Representative, Auto to analyze and process auto and general liability property damage claims. You will assess damage, issue payments, and maintain properly documented claim files while communicating with insured and clients.

The role requires familiarity with personal and commercial lines, strong communication, and analytical skills; travel and ongoing quality program participation are expected.