Auto Claims Property Damage Supervisor

firstchicagoinsurance

Bedford Park (IL)

On-site

USD 49,000 - 94,000

Full time

4 days ago

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Benefits offered by this job

Competitive Salaries

Training & Development

Medical/Dental/Vision Reimbursement

Disability Insurance

Life Insurance

401k with company match

Paid Time Off

Job summary

First Chicago Insurance Company is seeking an experienced Auto Claims Supervisor to oversee the Property Damage Coverage Unit and ensure compliance with state guidelines, policy language, and proper investigation of claims.

The role includes managing productivity, staff development, and file quality, with local candidates for Bedford Park or Oak Brook locations. Growth opportunities and competitive benefits are highlighted in the description.

Qualifications

5+ years auto liability property damage claims handling experience.
Prior Supervisory experience over Auto Adjusters preferred.
Prior Non-Standard Auto Claims experience a plus, not required.
Strong technical and administrative background in auto claims handling.
Ability to work independently on technical and administrative matters in accordance with company policy and procedures.
Background in personnel selection, goal setting, monitoring and communicating performance.
Good leadership, training and development skills.
On-Site position.

Responsibilities

Lead, motivate, and provide direction to the unit adjusters.
Conduct file and diary reviews for monitoring adjuster's work and documenting information.
Place appropriate authority level on claim files based on coverage, investigation, and approve settlements within authority.
Review reports and support procedures to improve claim settlement process and customer service.
Oversee the implementation and monitoring of procedures for effectiveness and compliance.
Identify training needs and participate in programs to develop personnel and processes.
Identify system issues and suggest enhancements.
Manage administrative functions of the unit including assigning new losses and conducting performance reviews.

Skills

Auto claims experience

Leadership

Communication

Team supervision

Independent work

Job description

Are you unhappy at your present job?

Are you going nowhere in your current position?

Is it time for a change?

Are you an experienced Auto Claims Supervisor looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities?

Are you a seasoned Auto Claims Adjuster looking for that next step in your career to share your knowledge and lead a team of adjusters?

If you answered YES to the above, it's time to talk to First Chicago Insurance Company!

We offer:

Competitive Salaries
Excellent benefits
Growth opportunities!

Position Description:

The Property Damage Supervisor is responsible for oversight of the overall productivity and personnel of the Property Damage Coverage Unit. Scope of the position includes ensuring compliance with State mandated claims handling guidelines, understanding of policy language and coverages, as well as assuring proper investigation and conclusions of claims. Position also includes, monitoring production, staff development and the quality of files assigned to the Unit.

DUTIES & RESPONSIBILITIES:

Lead, motivate, and provide direction to the unit adjusters
Conduct file and diary reviews for the purpose of monitoring adjuster's work and to assure appropriate documentation is available, fair claim settlement practices are followed, and company quality standards are maintained
Place appropriate authority level on claim files based upon determination of coverage, investigation of facts and approve settlement checks within authority
Review reports and support the implementation of procedures which improve overall claim settlement process, customer service levels, and ensure that desired quality and quantity levels are maintained
Oversee the implementation and monitoring of procedures to assure effectiveness and compliance
Determine training needs of the department / unit, establish and participate in programs to ensure training needs of personnel and processes
Identify Systems issues / concerns and make suggestions for enhancements
Manage the administrative functions of the unit which include:
- Review, provide direction and assign new losses
- Setting performance objectives and monitoring performance results
- Conduct performance appraisals
- Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)
- Conduct unit meetings
- Review and respond to Department of Insurance inquiries
- Review and direct claim activity on customer inquiries
- Assure all compliance and customer service regulations / initiatives are met

*Seeking local candidates to work in either our Bedford Park location, approximately one mile south of Chicago Midway Airport, or our Oak Brook location.

QUALIFICATIONS REQUIRED:

5+ years auto liability property damage claims handling experience
Prior Supervisory experience over Auto Adjusters preferred
Prior Non-Standard Auto Claims experience a plus, not required
Strong technical and administrative background in auto claims handling
Ability to work independently on technical and administrative matters in accordance with company policy and procedures
Background in personnel selection, goal setting, monitoring and communicating performance
Good leadership, training and development skills.
Excellent communication, interpersonal and organizational skills
Ability to pass written examinations where required by state statutes to become a licensed claim adjuster / supervisor
On-Site position.

First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive: