Auto Claims Property Damage Supervisor

First Chicago Insurance Company (FCIC; Bedford Park (IL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive Salaries

Medical and Dental Reimbursement

401k with generous company match

Paid Time Off and Paid Holidays

Tuition Reimbursement

Wellness Program

Fun company sponsored events

Job summary

Join a growing company as a Property Damage Supervisor, leading a team in the auto claims sector. Located in Bedford Park, you will ensure compliance and oversee unit productivity. With a competitive salary and great benefits, this role offers a chance for career growth in a supportive environment.

Qualifications

• 5+ years of auto liability claims experience.
• Prior supervisory experience preferred.
• Ability to pass exams to become a licensed claim adjuster.

Responsibilities

• Oversee productivity and personnel of the Property Damage Coverage Unit.
• Lead and motivate unit adjusters.
• Conduct performance appraisals and reviews.

Skills

Technical and administrative skills in auto claims

Leadership

Communication

Organizational skills

Interpersonal skills

Education

5+ years auto liability claims experience

Supervisory experience preferred

Job description

Are you unhappy at your present job?

Are you going nowhere in your current position?

Is it time for a change?

Are you an experienced Auto Claims Supervisor looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities?

Or

Are you a seasoned Auto Claims Adjuster looking for that next step in your career to share your knowledge and lead a team of adjusters?

If you answered YES to the above, it's time to talk to First Chicago Insurance Company!

We offer:

• First Year Hiring Bonus (for direct applicants)
• Competitive Salaries
• Excellent benefits
• Growth opportunities!

Apply only if you consider yourself a career professional who loves to work, because we work hard here!

Position Description:

The Property Damage Supervisor is responsible for oversight of the overall productivity and personnel of the Property Damage Coverage Unit. Scope of the position includes ensuring compliance with State mandated claims handling guidelines, understanding of policy language and coverages, as well as assuring proper investigation and conclusions of claims. Position also includes, monitoring production, staff development and the quality of files assigned to the Unit.

DUTIES & RESPONSIBILITIES:

• Lead, motivate, and provide direction to the unit adjusters
• Conduct file and diary reviews for the purpose of monitoring adjuster's work and to assure appropriate documentation is available, fair claim settlement practices are followed, and company quality standards are maintained
• Place appropriate authority level on claim files based upon determination of coverage, investigation of facts and approve settlement checks within authority
• Review reports and support the implementation of procedures which improve overall claim settlement process, customer service levels, and ensure that desired quality and quantity levels are maintained
• Oversee the implementation and monitoring of procedures to assure effectiveness and compliance
• Determine training needs of the department / unit, establish and participate in programs to ensure training needs of personnel and processes
• Identify Systems issues / concerns and make suggestions for enhancements
• Manage the administrative functions of the unit which include:

• • Review, provide direction and assign new losses
  • Setting performance objectives and monitoring performance results
  • Conduct performance appraisals
  • Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)
  • Conduct unit meetings
  • Review and respond to Department of Insurance inquiries
  • Review and direct claim activity on customer inquiries
  • Assure all compliance and customer service regulations / initiatives are met

*Seeking local candidates to work in either our Bedford Park location, approximately one mile south of Chicago Midway Airport, or our Oak Brook location.

QUALIFICATIONS REQUIRED:

• 5+ years auto liability claims experience
• Prior Supervisory experience over Auto Adjuster preferred
• Strong technical and administrative background in auto claims handling
• Ability to work independently on technical and administrative matters in accordance with company policy and procedures
• Background in personnel selection, goal setting, monitoring and communicating performance
• Good leadership, training and development skills.
• Excellent communication, interpersonal and organizational skills
• Ability to pass written examinations where required by state statutes to become a licensed claim adjuster / supervisor

First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:

• Competitive Salaries
• Commitment to your Training & Development
• Medical and Dental and Vision Reimbursement
• Short Term Disability/Long Term Disability
• Life Insurance
• Flexible Spending Account
• Telemedicine Benefit
• 401k with a generous company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Wellness Program
• Fun company sponsored events
• And so much more!

Estimated Compensation Range: $65k/year-$85k/year*

*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. In addition, starting salary may vary by position depending on whether the position is in-office, hybrid or remote.