Auto Claims Investigator & Settlement Expert

Anchor General Insurance Agency, Inc.; San Diego (CA); On-site; USD 34,000 - 48,000; Full time

Job summary

Anchor General Insurance Agency, Inc. in San Diego, CA is seeking a Claims Examiner to join our on-site team. You will investigate, evaluate, and negotiate auto claims with a focus on empathy, promptness, and fair settlements.

The role requires knowledge of contracts, coverage determination, and reserves, with potential for hybrid work after a 6–12 month probation. Strong communication and MS Office skills are essential.

Qualifications

• Strong analytical and decision-making abilities.
• Experience with California auto claims handling.
• Familiarity with MS Office.
• Ability to meet efficiency standards and deadlines.
• Excellent verbal and written communication.

Responsibilities

• Investigate and evaluate auto claims.
• Negotiate settlements within authority levels.
• Maintain diary and document claim files.
• Communicate claim updates to insureds and stakeholders.
• Respond to inquiries and manage multiple tasks efficiently.
• Hybrid work possible after probation (6–12 months).

Skills

Analytical skills

Customer service

Communication

Decision making

Multitasking

Attention to detail

Financial judgment

Education

4 Year Degree

Tools

MS Office

Job description

Anchor General Insurance Agency, Inc. in San Diego, CA is seeking a Claims Examiner to join our on-site team. You will investigate, evaluate, and negotiate auto claims with a focus on empathy, promptness, and fair settlements.

The role requires knowledge of contracts, coverage determination, and reserves, with potential for hybrid work after a 6–12 month probation. Strong communication and MS Office skills are essential.