Auto Claims Analyst – Trainee

Allstate; United States; On-site; USD 50,000 - 118,000; Full time

Job summary

National General is part of The Allstate Corporation and seeks an Auto Claims Inside Trainee Analyst II to investigate auto accidents, determine coverage and liability, and negotiate claims within authority. The role focuses on evaluating claim details, interpreting policy language, and ensuring accurate coverage analysis in the Northeastern and central time zones.

The position emphasizes basic investigations, customer service, and collaboration with teams to assess subrogation or fraud

Qualifications

• Investigate auto claims including coverage and liability in depth.
• Learn and apply basic company systems and technology to support claims.
• Develop understanding of policy language and industry practices to support claims decisions.

Responsibilities

• Handle basic investigation of auto claims (coverage, liability, damages).
• Identify customer needs and address them with effective service skills.
• Apply basic understanding of the company’s systems and processes to claims.
• Collaborate on subrogation or fraud risk assessments and handling.
• Understand insurance policies written by the company and industry context.
• Recognize vehicle parts and potential property damage during claims.

Skills

Analytical Thinking

Auto Insurance Claims

Automobile Accidents

Coverage Analysis

Customer Service

Policy Interpretation

Time Management

Multitasking

Insurance Policies

Vehicle Repair

Subrogation Awareness

Job description

National General is part of The Allstate Corporation and seeks an Auto Claims Inside Trainee Analyst II to investigate auto accidents, determine coverage and liability, and negotiate claims within authority. The role focuses on evaluating claim details, interpreting policy language, and ensuring accurate coverage analysis in the Northeastern and central time zones.

The position emphasizes basic investigations, customer service, and collaboration with teams to assess subrogation or fraud