Auto Claims Adjuster: Complex Claims & Catastrophe

GTECH LLC; Phoenix (AZ); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

GTECH LLC is seeking an experienced Auto Claims Adjuster to manage complex auto claims from investigation through resolution. You will analyze policy language, statements, damages, and laws to render timely coverage, liability, and settlement decisions, while negotiating first- and third-party damage within authority.

You will document decisions using Guidewire ClaimCenter and collaboration tools, proactively manage a claims inventory, and provide empathetic, clear communication to claimants.

Qualifikationen

• High school diploma or GED required.
• 3 years of auto claims adjusting experience including liability.
• Licensing as an adjuster within 90 days and three attempts.

Aufgaben

• Manage complex auto claims from initial investigation through resolution, including multi-vehicle accidents, coverage disputes, disputed liability, comparative negligence, physical damage, and total loss.
• Investigate and evaluate claims by analyzing policy language, statements, evidence, damages, and applicable laws to make timely, well-supported coverage, liability, and settlement decisions.
• Evaluate and negotiate first- and third-party physical damage claims within established settlement authority.
• Use Guidewire ClaimCenter, investigation resources, digital collaboration tools, and data-informed insights to document decisions and advance claims efficiently.
• Proactively manage an assigned claims inventory by prioritizing work, anticipating next steps, maintaining documentation discipline, and driving each claim toward timely resolution.
• Deliver exceptional service through empathy, proactive communication, clear expectations, and ownership while effectively navigating difficult claim situations.
• Collaborate with managers, appraisers, technical resources, and business partners to resolve complex issues and create a seamless experience for members and claimants.
• Support workload surges and catastrophe-response operations as needed, including mandatory on-call dates and potential evening, weekend, and holiday work outside normal business hours.
• Travel or deploy with minimal notice during designated catastrophe events and perform additional duties based on business needs.

Kenntnisse

Auto claims adjusting experience

Guidewire ClaimCenter

Catastrophe readiness

Empathy and communication

Mentoring/technical resource

Ausbildung

High school diploma or GED

Bachelor's degree

Tools

Guidewire ClaimCenter

Jobbeschreibung

GTECH LLC is seeking an experienced Auto Claims Adjuster to manage complex auto claims from investigation through resolution. You will analyze policy language, statements, damages, and laws to render timely coverage, liability, and settlement decisions, while negotiating first- and third-party damage within authority.

You will document decisions using Guidewire ClaimCenter and collaboration tools, proactively manage a claims inventory, and provide empathetic, clear communication to claimants.