GL Claims Adjuster

EDGE CLAIMS LLC; Roanoke (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

EDGE CLAIMS LLC is seeking a Commercial Auto & GL Claims Adjuster responsible for investigating, evaluating, and resolving auto and general liability claims. With moderate direction, you will handle multi-party CGL claims of low to moderate exposure within authority limits and follow established protocols to deliver customer-centric claims service.

The role emphasizes investigating claims, maintaining files, and coordinating with carriers and defense counsel to ensure timely resolution and

Qualifications

• 3+ years handling Commercial General Liability claims including investigation, coverage analysis, liability determination.
• Experience with Property Damage and Bodily Injury claims (3+ years).
• Collaborative, cross-functional team player with insurance knowledge.
• Strong ability to assess reserve adequacy and settlement considerations.

Responsibilities

• Investigate Auto & GL Claims - collect statements, review reports, photos, estimates, and evidence; analyze facts and determine liability.
• Manage Claim Files - maintain complete, accurate, compliant claim files and document activity throughout the lifecycle.
• Report and Track Claims - assist with reporting, monitor open claims, and prepare watchlists and reviews.
• Evaluate and Resolve Claims - review coverage, liability, damages, reserves; coordinate with carriers and defense counsel.

Skills

Claims handling experience

Team collaboration

Negotiation strategy

Verbal and written communication

Time management

Education

Bachelor’s degree preferred

High school diploma

Licensed/certified in applicable states

Job description

The Commercial Auto & GL Claims Adjuster is responsible for investigating, evaluating, and resolving automobile and general liability claims. With moderate direction, this position handles multi-party CGL claims of low to moderate exposure and complexity within specific limits of authority by following established protocols to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.

Job Duties & Responsibilities

• Investigate Auto & GL Claims - Collect statements, review police reports, photographs, estimates, correspondence, and other available evidence; analyze facts and determine liability and claim exposure.
• Manage Claim Files - Maintain complete, accurate, compliant, and organized claim files; document correspondence, reports, discussions, decisions, payments, and other claim activity throughout the claim lifecycle.
• Report and Track Claims - Assist with timely claim reporting and filing; monitor open claims, maintain claim status information, and prepare claim watchlists and recurring claim reviews.
• Evaluate and Resolve Claims - Review coverage, liability, damages, reserves, and settlement considerations; exercise sound judgment and coordinate with carriers, independent adjusters, and defense counsel as appropriate.

Qualifications

• 3+ years of experience handling Commercial General Liability claims including comprehensive investigation, coverage analysis, liability determination, and claim resolution
• 3+ years of experience handling Property Damage and Bodily Injury claims
• Carrier-side claims experience, with a strong understanding of insurance
• Experience collaborating in a team environment and building cross functional working relationships
• Ability to determine the scope and low to moderate complex claims
• Demonstrates understanding of the reserving process for indemnity and expense in analyzing the potential exposure of low to moderately complex claims.
• Ability to develop and execute a negotiation strategy and plan for resolution.
• Ability to present information necessary to propose a claim resolution to leadership.
• Strong interpersonal skills and highly collaborative with strong ability to build relationships, gain credibility, and partner across functions to build consensus.
• Confident and flexible to operate in a fast-paced, constantly evolving environment.
• Embody the highest standards of integrity, ethics, and accountability.
• Strong verbal and written communication skills with the ability to clearly articulate coverage determinations.
• Time management skills with the ability to manage multiple priorities with an attention to detail, data and analytics

EDUCATION/EXPERIENCE

• High school diploma, bachelor’s degree preferred.
• 3-5 or more years of Commercial Auto Insurance Claims Handling experience with a focus on General Liability .
• Appropriately licensed and/or certified in all states in which claims are being handled.

The above statements are intended to describe the general nature and level of work being performed by the incumbents of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of this position.