Auto Body Front Desk & Customer Service Specialist

Auto Body Excellence; Poway (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

401k plan

Job summary

A local auto repair service in Poway is looking for a receptionist/customer service representative. This role involves greeting customers, managing phone calls, and scheduling appointments. Applicants should have excellent customer service skills and a friendly demeanor. Training is available for those without previous auto body experience. The position offers a supportive environment with available medical insurance and 401k options.

Qualifications

• Ability to greet customers and vendors professionally.
• Must be able to handle phone calls and relay messages promptly.
• Experience in an auto body office is a plus but not required.

Responsibilities

• Greet all customers and vendors in a timely and professional manner.
• Answer all phone calls consistently and relay messages.
• Schedule repair and estimate appointments as needed.
• Perform other clerical duties as assigned.

Skills

Customer service skills

Friendly demeanor

Communication skills

Job description

Auto Body Excellence in Poway is looking to add a receptionist / customer service representative to our team. Auto Body office experience is a plus; we are willing to train the candidate that has the skills and personality that fits best in this environment.

Responsibilities include, but are not limited to:

• Greeting all customers and vendors in a timely, friendly and professional manner
• Answer all phone calls consistently; relay messages immediately to the correct recipient
• Monitor DRP assignments throughout the day, schedule repair and estimate appointments
• Performs other administrative/clerical related duties as assigned

We are open Monday-Friday 8am-5pm. Medical insurance and 401k are available. If you are interested in becoming a member of our team, apply on-line, or email [e-mail]