Office Administrator / Customer Service Representative

Auto 360 Garage; Daly City (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Competitive wage

Great benefits

Flexible schedules

Growth opportunities

Job summary

AUTO 360 Garage in Daly City, CA is seeking a full-time Office Administrator / Customer Service Representative. You will handle customer requests in person or over the phone, schedule appointments, and coordinate with the estimator to ensure smooth operations.

We offer a competitive wage of $25-$30/hour with benefits, flexible scheduling, and opportunities for growth. No prior automotive experience required; training provided. Location: 94014.

Qualifications

• 1+ year of customer service experience preferred (training provided).
• Bilingual is preferred (Spanish and English) but not required.

Responsibilities

• Provide customer support over the phone or in person.
• Manage scheduling and appointments for clients and estimators.
• Maintain professional and friendly communication with clients.

Skills

Customer service

Communication

Organization

Job description

AUTO 360 Garage in Daly City, CA is calling all administrative go-getters to apply to join our amazing team as a full-time Office Administrator / Customer Service Representative!

WHY YOU SHOULD JOIN OUR TEAM

We are an established auto company with a great team of people that works hard and has fun in a supportive work environment. We pay our Office Administrators / Customer Service Representatives a competitive wage of $25 - $30/hour, depending on experience. Our team also enjoys great benefits, including a benefits package, somewhat flexible schedules, stability, a respectful team, and opportunities for growth. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading about this amazing administrative opportunity!

ABOUT AUTO 360

As automotive experts, we provide honest car repairs, collision work, and bodywork. With a team of excellent office workers and top-notch service technicians, we're ready to get each customer back on the road. Our technology is also excellent and helps us provide the best experience possible for our clients. We know that getting into accidents is no fun and that dealing with all the aftermath, such as fixing the car, is no fun either. With a rich history beginning in 1963, we strive to make our customers' lives easier by applying processes we've learned over the years to ensure precision and perfection.

We have been able to provide great services for years by treating our team fairly and like family. Our staff is our most prized possession and we're committed to making sure they are taken care of. We want our team to safe and happy, so we offer them amazing benefits and a supportive environment!

ARE YOU A GOOD FIT?

Ask yourself: Do you have excellent communication skills? Are you someone who has a positive, can-do attitude? Can you be patient and professional with all our clients? Do you have a customer-oriented attitude? Are you detail-oriented and organized? If so, please consider applying for this administrative position today!

YOUR LIFE AS AN OFFICE ADMINISTRATOR / CUSTOMER SERVICE REPRESENTATIVE

As an Office Administrator / Customer Service Representative, you provide customer support by handling requests over the phone or in person. You're always professional and kind to clients as you handle their concerns or questions. Additionally, you manage our schedule by booking appointments and reviewing upcoming arrangements. You make sure that our time is well organized and distributed so we can smoothly take in cars and customers as needed. You also work closely with an estimator at times. You get a great sense of accomplishment helping others and ensuring our customers get the best auto services they need!

WHAT WE NEED FROM YOU

• Customer service experience (1+ years of experience is preferred, but we will train)
• Bilingual is preferred (Spanish and English) but not required

Automotive experience would be a plus! If you can meet these requirements and perform this administrative job as described above, we would be happy to have you as part of our team!

Location: 94014