Auto Body Estimator

Reliable Auto Collision Inc.; New Jersey; On-site; USD 60,000 - 85,000; Full time

Job summary

Reliable Auto Collision Inc. is seeking an Auto Body Estimator who can inspect damaged vehicles, write precise repair plans, and serve as the primary liaison between customers, technicians, and insurance companies.

You will lead detailed inspections, prepare estimates with parts, labor, and materials, manage communications, and ensure quality control from intake to delivery.

Qualifications

• Minimum of 2 years of experience as an Auto Body Estimator or in a similar collision center role.
• Experience with standard industry estimating software (CCC ONE, Mitchell, Audatex).
• Understanding of auto body repair techniques, structural frameworks, and parts identification.
• I-CAR or ASE certifications are highly preferred or required.
• Excellent verbal and written communication skills; ability to explain repairs to customers clearly.
• Valid driver’s license and clean driving record.

Responsibilities

• Greet and consult customers, document damage and repair needs.
• Write accurate estimates including parts, labor, and materials.
• Coordinate with insurance providers; negotiate estimates and manage supplements.
• Order parts and coordinate with technicians; track repair progress.
• Communicate with customers about status and conduct final walk-throughs.
• Review completed repairs to ensure quality and match final invoice.

Skills

Customer service

Communication

Detail orientation

Tools

CCC ONE

Mitchell

Audatex

Job description

Job Description

Job Description

Job Summary

We are looking for a detail-oriented and customer-focused Auto Body Estimator to join our team at Reliable Auto Collision Inc. The ideal candidate will be the face of our shop, responsible for inspecting damaged vehicles, writing accurate repair plans, and managing the communication between the customer, our technicians, and insurance companies. If you have a deep understanding of collision repair processes and a knack for delivering excellent customer service, we want you on our team.

Key Responsibilities

• Greet and Consult: Welcome customers, listen to their concerns, and thoroughly document their vehicle's damage and repair needs.
• Write Accurate Estimates: Conduct detailed inspections of damaged vehicles and use estimating software to prepare precise, profitable repair plans (including parts, labor, and materials).
• Insurance Coordination: Act as the primary liaison between the shop and insurance providers. Negotiate estimates, submit supplements, and ensure approvals are processed quickly.
• Workflow Management: Order necessary parts, coordinate with auto body technicians, and track the vehicle's progress through the repair process.
• Customer Communication: Keep customers updated on their vehicle's status, explain the repair process, and perform final walk-throughs upon delivery.
• Quality Control: Review completed repairs to ensure they meet shop standards and match the final invoice before handing the keys back to the customer.

Qualifications & Skills

• Experience: Minimum of 2 years of experience as an Auto Body Estimator or in a similar collision center role.
• Software Proficiency: Strong working knowledge of standard industry estimating software (e.g., CCC ONE, Mitchell, Audatex).
• Industry Knowledge: Thorough understanding of auto body repair techniques, structural frameworks, and parts identification.
• Certifications: I-CAR or ASE certifications are highly preferred [or required].
• Communication: Excellent verbal and written communication skills, with the ability to explain complex repairs to customers clearly.
• Requirements: Valid driver’s license and a clean driving record.