Auto Body Estimator

VIVE Collision; North Kingstown (RI); On-site; USD 50,000 - 70,000; Full time

Job summary

VIVE Collision in North Kingstown, Rhode Island, is looking for an Estimator responsible for the entire estimates and repair process after vehicle teardown. The ideal candidate will possess an advanced level of technical knowledge in collision repair estimates and be able to effectively communicate with Body Technicians.

Key responsibilities include estimating appointments, performing quality checks, and delivering vehicles to customers. Candidates with a minimum of 3 years of experience and familiarity with insurance procedures are preferred.

Qualifications

• Minimum of 3 years experience in automotive collision repair preferred.
• Must be at least 18 years of age.
• I-Car training preferred.

Responsibilities

• Estimate all drive-in and walk-in customer appointments.
• Prepare and complete paperwork for the final customer packet prior to vehicle delivery.
• Perform final quality check and delivery of vehicles.

Skills

Sales proficiency

Estimating proficiency

Blueprinting

Customer service skills

Multi-tasking

Effective communication

Tools

CCC ONE estimating system

Job description

An Estimator is responsible for owning the complete estimates and repair process post-vehicle teardown and ensuring quality repairs are provided in a timely manner. This position requires teammates to have a proven track record of high performance, possess an advanced level of technical knowledge regarding collision repair estimates, able to communicate detailed repair processes to Body Technicians, and be familiar with insurance carrier procedures and requirements.

Job Requirements

• Estimate all drive-in appointments as well as “walk-in” customers and complete repair plans
• Complete process review with the customer
• Repair Orders: All files are opened with BAR (CA) and DRP compliance, including obtaining proper authorizations
• Check in the vehicle upon drop off with the customer
• Prepare and complete proper paperwork for the final customer packet prior to vehicle delivery (DRP, final invoice)
• Comply with all up-to-date OEM repair procedures
• Provide post-repair plan communication, including all vehicle status updates.
• Perform other related duties as assigned for the purpose of ensuring an excellent customer service experience.
• Final QC, including the test drive
• Deliver vehicle to customer upon completion

Skills and Qualifications

• Must be at least 18 years of age
• Minimum of 3 years experience in automotive collision repair preferred
• Proficiency in sales, estimating, blueprinting, and customer service
• I-Car training preferred
• Knowledge of the CCC ONE estimating system preferred
• Ability to effectively communicate with others
• Ability to read and understand instructions, written estimates, and work orders
• Multi-tasking; adapt quickly to fast-paced environments