Collision Repair Estimator

CSN Collision; Honolulu (HI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary based on experience

Performance-based bonus opportunities

Growth opportunities

Supportive, team-driven culture

Modern facility and consistent workflow

Job summary

A collision repair center in Honolulu is seeking an experienced Collision Repair Estimator. The role involves delivering accurate repair estimates, communicating with customers and insurance partners, and ensuring a smooth repair process. Ideal candidates will have prior experience, strong customer service skills, and knowledge of estimating software. Benefits include competitive salary, performance-based bonuses, and growth opportunities in a supportive team-driven culture.

Qualifications

• Previous experience as a collision repair estimator required.
• I-CAR certification (or willingness to obtain).
• Experience working with DRP programs.
• Ability to thrive in a fast-paced, team-oriented environment.
• Strong understanding of collision repair processes and procedures.
• Proficiency with estimating platforms (CCC ONE, Mitchell, Audatex).
• Strong understanding of collision repair processes and procedures.
• Excellent negotiation and communication skills.
• High attention to detail and accuracy.
• Ability to manage multiple repairs and deadlines simultaneously. Valid driver's license.

Responsibilities

• Inspect damaged vehicles and prepare accurate repair estimates.
• Write estimates using industry-standard software.
• Communicate clearly with customers regarding repair processes.
• Work directly with insurance companies to negotiate and finalize repair approvals.
• Monitor repair progress and update estimates as needed (supplements).
• Coordinate with technicians to ensure proper repair procedures and parts usage.
• Order parts and verify pricing/availability when required.
• Maintain thorough and organized documentation of all estimates and communications.
• Deliver exceptional customer service throughout the repair lifecycle.

Skills

Strong customer service mindset

Excellent negotiation and communication skills

High attention to detail and accuracy

Ability to manage multiple repairs and deadlines simultaneously

Team-oriented

Education

I-CAR certification

Tools

CCC ONE

Mitchell

Audatex

Job description

Unibody Autotech Collision Repair Center is seeking an experienced and customer-focused Collision Repair Estimator to join our team. This role is critical in delivering accurate repair estimates, communicating with customers and insurance partners, and ensuring a smooth repair process from start to finish.

Key Responsibilities

• Inspect damaged vehicles and prepare accurate repair estimates
• Write estimates using industry-standard software (CCC ONE, Mitchell, or Audatex)
• Communicate clearly with customers regarding repair processes, timelines, and costs
• Work directly with insurance companies to negotiate and finalize repair approvals
• Monitor repair progress and update estimates as needed (supplements)
• Coordinate with technicians to ensure proper repair procedures and parts usage
• Order parts and verify pricing/availability when required
• Maintain thorough and organized documentation of all estimates and communications
• Deliver exceptional customer service throughout the repair lifecycle

Requirements

• Previous experience as a collision repair estimator required
• I-CAR certification (or willingness to obtain)
• Experience working with DRP programs
• Strong customer service mindset
• Ability to thrive in a fast-paced, team-oriented environment
• Proficiency with estimating platforms (CCC ONE, Mitchell, Audatex)
• Strong understanding of collision repair processes and procedures
• Excellent negotiation and communication skills
• High attention to detail and accuracy
• Ability to manage multiple repairs and deadlines simultaneouslyValid driver's license

Benefits

• Competitive salary based on experience
• Performance-based bonus opportunities (if applicable)
• Growth opportunities within a rapidly expanding operation
• Supportive, team-driven culture
• Modern facility and consistent workflow