Automotive Estimator

Auto Collision Group; Ontario (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Paid time off

Job summary

Auto Collision Group is seeking a Collision Estimator to accurately appraise vehicle damages and prepare repair cost estimates for customers and insurance companies. You will write complete estimates, order parts, and track progress throughout the repair journey.

The role requires strong organizational and communication skills, familiarity with estimating software CCC One, and the ability to explain repair processes and billing to customers.

Qualifications

• High School Diploma required.
• Basic knowledge of Microsoft Office (Word, Excel, PowerPoint).
• Experience communicating clearly with customers and insurance adjusters.
• Familiarity with estimating workflows and parts ordering processes.

Responsibilities

• Appraise vehicle damages to determine repair costs for customers or insurers.
• Write estimates and supplements per guidelines, prioritizing repairs over part replacement.
• Take clear photos of damages and document notes in the system.
• Order parts, verify availability, and ensure correct vendor discounts.
• Track vehicle progress and update production schedules.
• Educate customers about insurance claims and billing procedures.
• Conduct daily meetings with front office to align updates.
• Prepare files for final billing and delivery.

Skills

Communication

Organization

Multitasking

Attention to detail

Problem solving

Education

High School Diploma

Tools

CCC One

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off

An automotive collision Estimator inspects vehicles that have been damaged and creates an estimate of the necessary repairs. An Estimator follows guidelines that determine the extent of damages as well as what should be charged for repair work. A typical work day for an estimate writer includes inspecting damaged vehicles, consulting guide books for repair costs and creating estimation documents.

Summary of Duties:

• A Collision Estimator is responsible for accurately and efficiently appraising vehicle damages to determine the cost of repairs for the customer or insurance companies:
• Writes complete estimates/supplements in accordance with company and insurance guidelines with an emphasis on repairing versus replacing parts.
• Takes clear and accurate photos of damages.
• Order parts, check availability and ensure that we receive the accurate discount from all vendors.
• Documents and track vehicle progress throughout the entire repair process. Update statuses in the production schedule.
• Assigns labor to Technicians and Painter.
• Educate the customer about the collision repair process; including insurance claims, processing, payment procedures, repair techniques, repair needs and approximate repair time.
• Conducts daily meetings with front office staff to ensure accurate updates on vehicles are provided.
• Finalize and line match supplements prior to vehicle delivery.
• Confirm the insurance supplements are scanned and attached to estimating system.
• Pre-close files for delivery.
• Verifies the exceptions tab in the estimating system throughout the repair process.
• Ensure all parts have been received and invoices are posted.
• Confirms all labor has been assigned accordingly.
• Ensures vehicles are inspected for quality control before vehicles are delivered to customers.
• Delivers vehicles, explain areas of the vehicle that were repaired and answer any questions the customer may have.
• Prepares file for final bill upload.
• Make sure correct verbiage is used on estimate for final billing.
• Document in notes that you have completed the file and upload for billing.
• Requires little to no experience in discipline
• Conducts routine tasks as directed

Qualifications:

Education: High School Diploma.

Computer Skill: Basic knowledge Microsoft Office (Word, Excel, PowerPoint)

Other Skills:

• Effective oral and written communications skills
• Self-starter who is highly organized
• Able to handle multiple projects and assignments with attention to detail
• Problem solving, well organized, detailed oriented and accurate.

Additional Preferred Skills/ Experience:

• Minimum 3 years of collision auto body repair experience.
• Knowledge of insurance procedures and requirements.
• I-CAR certification.
• Proficient in the use of estimating software CCC One.
• Previous auto body shop experience.