Auto Body Collision Estimator

Thru It All Body Shop, powered by VIVE; Mount Joy (Lancaster County); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Life insurance $50,000

401K plan with employer match

Employee Assistance Program

Paid time off

8 paid holidays incl Black Friday

Growth opportunities

Paid training incl. I-CAR & OEM

Job summary

VIVE Collision in Mount Joy, PA seeks an Estimator to own the full estimates and repair process after teardown, ensuring quality repairs and timely delivery. The role requires 3+ years in automotive collision repair, with proficiency in sales, estimating, blueprinting, and customer service.

Responsibilities include estimating drive-in and walk-in appointments, processing repair orders, and communicating with customers and technicians. I-CAR training and CCC ONE knowledge are preferred.

Qualifications

• Must be at least 18 years of age.
• Minimum of 3 years experience in automotive collision repair.
• Proficiency in sales, estimating, blueprinting, and customer service.
• I-Car training preferred.
• Knowledge of the CCC ONE estimating system preferred.
• Ability to effectively communicate with others.
• Ability to read and understand instructions, written estimates, and work orders.
• Multi-tasking; adapt easily to fast-paced environments.

Responsibilities

• Own the full estimates and repair process post-vehicle teardown and ensure quality repairs are provided promptly.
• Communicate detailed repair processes to Body Technicians and be familiar with major insurance carrier procedures and requirements.
• Estimate drive-in appointments as well as walk-in customers and complete repair plans.
• Complete process review with the customer.
• Repair orders: open files with BAR (CA) and DRP compliance, including obtaining proper authorizations.
• Check in the vehicle upon drop off with the customer.
• Prepare and complete proper paperwork for the final customer packet prior to vehicle delivery (DRP, final invoice).
• Post-repair plan documentation.
• Provide post-repair plan communication, including all vehicle status updates.
• Total loss administration.
• Perform other related duties as assigned to ensure an excellent customer service experience.
• Final QC, including the test drive.
• Deliver vehicle to customer upon completion.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Mount Joy, PA, US

Salary Range: $65,000.00 To $75,000.00 Annually

Are you highly motivated, customer-focused, and reliable ? Are youlooking for a collision repair company that values P EOPLE and P ROCESSES while working alongside those with a P ASSION for auto repair? This is your opportunity !

If you are tired of the mediocre shop, allow VIVE Collision to take you out of the average and put you into the future of the collision repair business.

Each teammate is a valued part of the repair process. We support each team member with the tools and technology needed to succeed . Cutting-edge estimating software and management systems to assist with efficient and accurate estimates. F ully staffed front offices, parts managers , and all the training you can handle. Join our customer-first way of doing business and help improve the industry .

What’s in it for you?

• Medical, Dental , and Vision insurance options for you and your family (this includes domestic partners)

• $50,000 employer-paid life insurance policy

• 401K plan with an employer match

• Employee Assistance Program includes confidential assistance in the following areas

• Counseling from relationships to stress and substance abuse

• Work/Life benefits , including personal, financial, and legal issues

• Self-Help benefits

• Peak performance coaching

• Lifestyle saving benefits for wellness, shopping, travel

• Personal development and training

• Heath savings account to assist with medical bills

• Paid time off to promote work-life balance, including

• 8 paid holidays , including Black Friday , and get your Birthday as a floating holiday!

• Growth opportunities within our company

• Paid training including industry certifications, I-Car & OEM

The specific pay rate/salary offered to a candidate may be influenced by several factorsincluding experience, education, specialized certifications from OEMs, and where the job is located.

An Estimator is responsible for owning the full estimates and repair process post-vehicle teardown and ensuring quality repairs are provided promptly . This position requires teammates to have a proven track record of high performance, possess an advanced level of technical knowledge regarding collision repair estimates, be able to communicate detailed repair processes to Body Technicians , and be familiar with major insurance carrier procedures and requirements.

Job Requirements:

• Estimate all drive-in appointments as well as “ walk-in ” customers and complete repair plans

• Complete process review with the customer

• Repair Orders: All files are opened with BAR (CA) and DRP compliance, including obtaining proper authorizations

• Check in the vehicle upon drop off with the customer

• Prepare and complete proper paperwork for the final customer packet prior to vehicle delivery (DRP, final invoice)

• Post-repair plan documentation

• Comply with all up-to-date OEM repair procedures

• Provide post-repair plan communication , including all vehicle status updates

• Total loss administration

• Perform other related duties as assigned to ensure an excellent customer service experience

• Final QC, including the test drive

• Deliver vehicle to customer upon completion

Skills, Qualifications & Requirements:

• Must be at least 18 years of age

• Minimum of 3 years experience in automotive collision repair

• Proficiency in sales, estimating, blueprinting, and customer service

• I-Car training preferred

• Knowledge of the CCC ONE estimating system preferred

• Ability to effectively communicate with others

• Ability to read and understand instructions, written estimates, and work orders

• Multi-tasking; adapt easily to fast-paced environments

We are an equal opportunity employer and consider all qualified applicants equally regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.