Autism Waiver Program Supervisor (Developmental Services Supervisor of Case Management (Hybrid)

CT; Hartford (CT); Hybrid; USD 85,000 - 110,000; Full time

Job summary

The State of Connecticut, Department of Social Services (DSS) seeks an Autism Waiver Program Supervisor and Developmental Services Supervisor of Case Management in Hartford, CT. You will lead a team of Case Managers, oversee daily operations, and ensure compliance with waiver-driven quality standards.

Ideal candidates hold a QIDP-eligible degree (Bachelor’s or Master’s) and have several years of professional case management experience, with strong supervisory and collaboration skills across

Qualifications

• A Bachelor's degree meeting QIDP criteria plus 3 years case management experience.
• OR Master's degree meeting QIDP criteria plus 2 years case management experience.
• QIDP degree must be in human services, healthcare or education (e.g., nursing, psychology).

Responsibilities

• Schedules, assigns, oversees and reviews staff work.
• Provides staff training and assistance.
• Conducts performance evaluations.
• Determines priorities and plans unit work.
• Establishes and maintains unit procedures.
• Develops or makes recommendations on policies and standards.
• Acts as liaison with other units and outside officials.
• Prepares reports and correspondence.
• Monitors resources and quality controls as needed.

Skills

Leadership

Supervisory skills

Case management

Teamwork

Communication

Education

Bachelor's degree with QIDP eligibility

Master's degree with QIDP eligibility

Job description

Introduction

Are you looking for an opportunity to take a leadership role with the State of Connecticut? If so, we encourage you to consider the Autism Waiver Program Supervisor, Developmental Services Supervisor of Case Management position below! The State of Connecticut, Department of Social Services (DSS) – is accepting applications for one (1) Autism Waiver Program Supervisor, Developmental Services Supervisor of Case Management position located in Hartford, CT. DSS is seeking a dedicated and experienced leader to serve as an Autism Waiver Program Supervisor and help strengthen services and supports for individuals with autism. The DSS Waiver for Persons with Autism provides vital home- and community-based services that promote independence, choice, and meaningful participation in the community. In this role, you will lead and support a team of professionals, overseeing daily operations, establishing priorities, providing training, conducting performance evaluations, and ensuring consistent, high-quality service delivery. You will also play a key role in monitoring individual-centered and waiver-driven quality standards, assessing available resources, and supporting compliance with program policies and procedures. As a trusted leader and liaison, you will collaborate with staff, multidisciplinary professionals, other agencies, and community partners to address needs, resolve concerns, and advance effective practices. You will stay informed on emerging developments and trends related to intellectual and developmental disabilities and ensure Case Managers and staff have the knowledge and resources needed to support individuals effectively. If you are a collaborative leader who is passionate about strengthening community-based services, supporting staff, and helping individuals with autism live more independent and fulfilling lives, we invite you to bring your expertise to DSS and make a meaningful impact in Connecticut.

Position Highlights

• Full-time | Hybrid
• 1st Shift | 40 Hours per week
• Monday - Friday | 8:00 am – 4:30 pm

What we can offer you

• View our State Employee Benefits Overview page!
• Professional growth and paid professional development opportunities.
• A healthywork-life balance to all employees!
• The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information.

About the Department of Social Services

The State of Connecticut, Department of Social Services (DSS) delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS services about 1 million residents of all ages in all 169 Connecticut cities and towns. We support the basic needs of children, families, older and other adults, including persons with disabilities. Services are delivered through 12 field offices, central administration, online and phone access options. Follow us on twitter@ctdssand see what we are all about!

Purpose of Job Class (Nature of Work)

In the Departments of Developmental Services and Social Services this class is accountable for supervising Developmental Services Case Managers or Social Workers in a region or training school.

Examples of Duties

• Schedules, assigns, oversees and reviews the work of staff;
• Provides staff training and assistance;
• Conducts performance evaluations;
• Determines priorities and plans unit work;
• Establishes and maintains unit procedures;
• Develops or makes recommendations on development of policies and standards;
• Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;
• Prepares reports and correspondence;
• Secures information concerning latest developments and trends in intellectual disabilities and updates Case Managers accordingly;
• Explains departmental programs, policies and procedures to workers, individuals and the public;
• Consults with or advises staff to consult with psychological and multi-disciplinary personnel as appropriate;
• Observes planning support team meetings to insure compliance with DDS policies and utilization of good team process skills;
• Makes assessments of existing resources serving individuals;
• Monitors individual centered and waiver driven quality controls and addresses concerns accordingly;
• Assists in administration of individual participation in federal reimbursement programs;
• May represent facility in any legal proceedings involving individuals;
• Performs related duties as required.

Knowledge, Skill and Ability

• Considerable knowledge of
• relevant agency policies and procedures;
• relevant state and federal laws, statutes and regulations;
• intellectual disability case management practices;
• social problems resulting from an intellectual disability and methods for dealing with those problems;
• inter-disciplinary approach to program planning;
• Knowledge of
• public and private resources for individuals with an intellectual disability;
• relationships between facilities for individuals with an intellectual disability, community agencies, courts and health facilities;
• Considerable
• interpersonal skills;
• oral and written communication skills;
• Ability to utilize computerized software;
• Supervisory ability.

Minimum Qualifications - General Experience

• A Bachelor's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and three (3) years of professional experience providing case management or casework services to an assigned caseload of individuals.
• OR
• A Master's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and two (2) years of professional experience providing case management or casework services to an assigned caseload of individuals.
• NOTE: A degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) is a degree in the field of human services, healthcare or education including but not limited to: nursing, psychology, rehabilitation counseling, special education or sociology.

Minimum Qualifications - Special Experience

• One (1) year of the General Experience must have been providing case management or casework services to individuals with an intellectual disability.

Special Requirements

• Must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by federal regulations.
• Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.
• Incumbents in this class may be required to travel.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Acknowledgement

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.