Autism Services Coordinator: Scheduling & Onboarding

Arizona Autism United (AZA United); Chandler (AZ); On-site; USD 48,000 - 54,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Paid holidays

Parental leave

Job summary

Arizona Autism United (AZA United) invites you to join a dedicated non-profit team as a Service Coordinator in Chandler, AZ. You will support program leaders, manage referrals, coordinate schedules, onboarding, and client records, while ensuring smooth operations and high-quality service delivery.

A GED is required, with a preference for college-educated applicants who thrive in a busy, compassionate environment.

Qualifications

• GED required; College degree or equivalent relevant experience preferred
• Minimum of 1 year in a similar administrative role
• Administrative experience with funding sources preferred (AHCCCS, DDD, insurance, etc.)
• Successful experience in a role that required strong organizational skills and a high attention to detail
• Proven ability to communicate effectively with tact and perspective across diverse populations
• Strong ability to multi-task, independently plan and organize own activities to prioritize daily workloads
• High competence in Microsoft Office products (Outlook, Teams, etc.) and EMR systems
• Knowledge of autism spectrum disorders, systems of care, treatments and services, etc. preferred
• Must be able to successfully pass a fingerprint clearance check, and other related hiring requirements
• Must have reliable transportation, valid car insurance, and registration

Responsibilities

• Scheduling: Assist program leaders in maintaining optimal client enrollment and coordinate daily changes to schedules to avoid gaps
• Coordinate room assignments for clients and communicate them with staff
• Keep up-to-date appointment information in practice management systems and other databases
• Monitor and optimize authorization utilization with Supervisor or Manager
• Attend meetings to plan for scheduling, utilization, and staff or client onboarding/off-boarding
• Onboarding: Initiate onboarding for new clients, maintain regular contact with onboarding families, perform data entry, coordinate start of services with teams
• Customer Service: Communicate with clients and staff to provide high quality service coordination and resolve challenges
• Following up to ensure families and staff are adequately supported by AZA United
• General duties: Process referrals, work with Administrative/Program/Outreach teams to improve scheduling and staffing, support clinical staff as needed, answer phones, coordinate clinic tours, open/close clinic, assist at front desk

Skills

Strong organizational skills

Effective communication

Multi-tasking

Attention to detail

Administrative support

Education

GED

College degree preferred

Tools

Microsoft Office

EMR systems

Job description

Arizona Autism United (AZA United) invites you to join a dedicated non-profit team as a Service Coordinator in Chandler, AZ. You will support program leaders, manage referrals, coordinate schedules, onboarding, and client records, while ensuring smooth operations and high-quality service delivery.

A GED is required, with a preference for college-educated applicants who thrive in a busy, compassionate environment.