Autism Care Clinic Operations Lead

ACES; Aiea (HI); On-site; USD 70,000 - 73,000; Full time

Job summary

ACES is seeking a Clinic Operations Manager in Pearl Ridge - Aiea, HI to oversee scheduling, staff coordination, and client engagement for optimal service delivery and prescription fulfillment. You will work with Clinical Directors and HR to address staffing needs, manage BI onboarding, and ensure HIPAA compliance in daily operations.

The role also covers front desk supervision, facility maintenance, and promoting center events to boost client experience and operational efficiency.

Qualifications

• Minimum of a high school diploma and professional office experience.
• Strong customer service background with client-facing skills.
• Excellent verbal and written communication abilities.
• Ability to adhere to HIPAA regulations and protocols.

Responsibilities

• Support scheduling using established protocols to manage sessions and rescheduling.
• Collaborate with HR and Clinical Directors on BI onboarding and staffing needs.
• Oversee front desk duties, facility maintenance, and center event promotion.
• Monitor BI performance, onboarding activities, and annual reviews.

Skills

Customer service

Microsoft Office

Communication skills

HIPAA compliance

Education

High school diploma

Tools

Microsoft Office Suite

Job description

ACES is seeking a Clinic Operations Manager in Pearl Ridge - Aiea, HI to oversee scheduling, staff coordination, and client engagement for optimal service delivery and prescription fulfillment. You will work with Clinical Directors and HR to address staffing needs, manage BI onboarding, and ensure HIPAA compliance in daily operations.

The role also covers front desk supervision, facility maintenance, and promoting center events to boost client experience and operational efficiency.