Personal Banker: Grow Client Wealth & Loyalty

PNC; Austin (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) with company match

Paid holidays

Vacation days

Parental leave

Job summary

PNC's West Bank Branch in Austin, TX is seeking a Personal Banker to deepen our branch customer base and deliver an outstanding customer experience. This in-office role focuses on proactive sales, effective lobby engagement, and leveraging ecosystem partnerships to grow wallet share.

Ideal candidates hold an Associate degree or equivalent and have 3+ years in banking with strong customer service and problem-solving skills. Bilingual Spanish is preferred. Competitive benefits included.

Qualifications

• Knowledge of branch banking products and services.
• Ability to identify opportunities to deepen customer relationships.
• Familiarity with digital banking tools and platforms.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations using a defined sales process and effective lobby engagement.
• Create customer loyalty and grow wallet share by positioning PNC solutions.
• Apply product knowledge to resolve customer issues and drive satisfaction.
• Contribute to branch daily operations with risk-aware practices.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC's West Bank Branch in Austin, TX is seeking a Personal Banker to deepen our branch customer base and deliver an outstanding customer experience. This in-office role focuses on proactive sales, effective lobby engagement, and leveraging ecosystem partnerships to grow wallet share.

Ideal candidates hold an Associate degree or equivalent and have 3+ years in banking with strong customer service and problem-solving skills. Bilingual Spanish is preferred. Competitive benefits included.